Qualtrics XM Consultant

ConnexR Solutions Pvt Ltd; Hyderabad; Hybrid; INR 1,800,000 - 2,400,000; Full time

Job summary

ConnexR Solutions Pvt Ltd in Hyderabad is seeking an experienced Qualtrics XM Consultant with strong expertise in Qualtrics XM and XM Discover to join our team. The ideal candidate will have a proven track record in implementation, configuration, and technical support within enterprise environments, along with excellent communication skills and the ability to work across cross-functional teams.

Key responsibilities include hands-on implementation and configuration of Qualtrics XM and XM

Qualifications

• 7+ years total experience
• Excellent communication skills (verbal and written)
• Experience in hybrid work environments

Responsibilities

• Hands-on implementation and configuration of Qualtrics XM and XM Discover.
• Second-level support for Qualtrics issues including survey logic and workflow troubleshooting.
• Manage API integrations, connectivity, and automated workflow creation/maintenance.
• Support data collection, monitor data quality, and generate actionable insights.
• Collaborate with IT, digital and business stakeholders; use Confluence, Jira, Power BI for reporting.

Skills

Qualtrics XM

XM Discover

API integrations

Workflow automation

Data reporting

Power BI

Hybrid work experience

Tools

Confluence

Jira

Power BI

MS Office

Job description

Skill Category: Application Development – Microsoft

Work Preference: Hybrid (3 days onsite mandatory)

Duration: Full-Time Employment (Sub-Con resources: 3–6 months)

Budget:

Role Overview

We are seeking an experienced Qualtrics XM Consultant with strong expertise in Qualtrics XM and XM Discover to join our team. The ideal candidate will have a proven track record in implementation, configuration, and technical support within enterprise environments, along with excellent communication skills and the ability to work across cross-functional teams.

Key Responsibilities

Hands-on implementation and configuration of Qualtrics XM and XM Discover.

Provide second-level support for Qualtrics-related issues including survey logic debugging, workflow troubleshooting, and defect resolution.

Manage API integrations, system connectivity, and automated workflow creation/maintenance.

Support data collection processes, monitor data quality, and enable actionable insights through structured outputs.

Collaborate with IT, digital, and business stakeholders to ensure seamless delivery.

Utilize tools such as Confluence, Jira, Microsoft Office, and Power BI for reporting, troubleshooting, and validation activities.

Mandatory Skills

Qualtrics XM

XM Discover

Strong technical experience in API integrations and workflow automation

Data handling, reporting, and analytics support

Qualifications

Minimum 7+ years of total experience

Excellent communication skills (verbal and written)

Strong organizational skills with the ability to manage multiple tasks effectively

Experience in hybrid work environments

Interview Process

2 Rounds of interviews

General shift timing (no weekend/on-call support required)