Quality Supervisor

NOV; Navi Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

NOV is seeking a QA/QC and QMS leader to oversee the Mumbai facility repair operations, drive quality accountability, and implement robust QA/QC processes across the organization.

You will collaborate with Operations, Process Owners, and Department Leads to meet quality and on-time delivery targets, while promoting continuous improvement and quality awareness throughout the site.

Qualifications

• Bachelor’s Degree with 4+ years’ experience; or Diploma with 6+ years; or ITI with 8+ years.
• Oil & Gas experience preferred.
• Certified QMS Auditor or hands‑on API Q1 and/or ISO 9001 experience.
• Strong knowledge of applicable industry codes and standards.
• Good command of written and spoken English, with effective presentation skills.
• Demonstrated ability to lead and manage a team successfully.

Responsibilities

• Lead and oversee QA/QC operations to ensure compliance with requirements.
• Review Work Orders and Sales Orders to develop QP, ITP, and data books.
• Plan inspections and testing across receiving, in-process, and final stages.
• Monitor processes for adherence to quality standards and procedures.
• Maintain quality records in the document management system.
• Manage NCRs/CARs/PARs and drive RCA and corrective actions.
• Lead internal audits and support external QA/QC audits.
• Update site quality procedures to align with Global standards.
• Prepare annual quality performance reports and drive improvements.
• Coach and develop QA/QC personnel; ensure HSE compliance.

Skills

QA/QC operations

Team leadership

Quality audits

Documentation control

Process improvement

Education

Bachelor’s degree (4+ yrs)

Diploma (6+ yrs)

ITI certification (8+ yrs)

Tools

API Q1

ISO 9001

DMS

ERP system

Job description

Job Description

Lead, manage, and coordinate QA/QC and QMS activities to support Mumbai facility repair operations. Oversee key quality functions, provide QA/QC operational support, deliver quality awareness and process training, and ensure the effective and sustainable implementation of the QMS in alignment with customer, industry, and NOV Global Quality/BPA/Standardization standards, as well as other applicable requirements.

Job Description

Lead, manage, and coordinate QA/QC and QMS activities to support Mumbai facility repair operations. Oversee key quality functions, provide QA/QC operational support, deliver quality awareness and process training, and ensure the effective and sustainable implementation of the QMS in alignment with customer, industry, and NOV Global Quality/BPA/Standardization standards, as well as other applicable requirements.

Collaborate closely with the Operations Team, Department Leads, and Process Owners to achieve product quality and on-time delivery objectives, while driving quality awareness, promotion, and continuous improvement initiatives across the organization.

Responsibilities

Primary Responsibilities

• Lead and oversee daily QA/QC operations to ensure compliance with company, customer, and regulatory requirements.
• Review Work Orders and Sales Orders to develop Quality Plans (QP), Inspection & Test Plans (ITP), quality certificates, and data books.
• Plan and coordinate inspections and testing activities including receiving, in-process, and final inspections, documentation review, functional testing, and FAT witnessing at internal facilities and customer/supplier sites.
• Monitor inspection and testing processes to ensure adherence to applicable quality standards and procedures.
• Ensure proper documentation, traceability, and maintenance of quality records within the document management system.
• Manage NCRs, CARs/PARs, and customer feedback; lead root cause analysis (RCA), corrective action implementation, and timely closure.
• Lead internal quality audits (IQA), support BPA process audits, QMS certification audits, customer audits, and supplier audits as assigned.
• Review and update site-specific quality procedures to maintain compliance with Global Quality standards and QMS requirements.
• Prepare and present annual quality performance reports.
• Drive continuous improvement initiatives to enhance QA/QC effectiveness and optimize quality resources.
• Supervise, coach, and develop QA/QC personnel, including performance management and training.
• Ensure full compliance with company Quality and HSE policies.
• Perform other duties as assigned

Facility/Group Specific Responsibilities

• Plan and coordinate QC activities at the facility and customer-designated locations (e.g., shipyards) to ensure project and contractual compliance.
• Maintain and support the site’s QMS certification, ensuring effective implementation and continuous improvement of quality systems and documentation.
• Plan and coordinate QMS, BPA, technical, and surveillance audits with certification bodies, surveyors, customers, and Global Quality representatives.
• Prepare Quality Plans (QP) and Inspection & Test Plans (ITP), ensuring all drawings, engineering procedures, specifications, and SOPs align with the Repair SOW and customer requirements.
• Manage and document internal and external quality feedback (NCR, CAR/PAR, improvement actions), participate in root cause analysis (RCA), and ensure timely implementation and closure of corrective actions.
• Ensure timely issuance of quality certificates (e.g., COC, SOF, COS) and data books in accordance with Repair WO/SO requirements.
• Review NDE, special process, and inspection/test reports (e.g., coating/painting, welding, PWHT, NDE, calibration, testing) to ensure compliance with approved standards and procedures.
• Conduct supplier audits as assigned by SCM/SLM/SQM.
• Ensure all QA/QC documentation and reports are accurately recorded in DMS/Rig Office and Tracker systems, where applicable.
• Provide QC manhour and consumables estimates to support repair quotations.
• Raise purchase requisitions for quality-related materials and services through the ERP system.
• Safeguard QMS process and document integrity, ensuring timely follow-up with process owners and suppliers on quality matters requiring review, action, and closure (e.g., risk assessments, MOC, procedures, CAR/PAR, RCA, reports).

Qualifications

Qualification & Experience

• Bachelor’s Degree with a minimum of 4 years’ relevant experience; or Diploma with a minimum of 6 years’ experience; or ITI certification with at least 8 years’ experience.
• Prior experience in the Oil & Gas industry or engineering environment is preferred.
• Certified QMS Auditor or hands‑on experience with API Q1 and/or ISO 9001 Quality Management Systems.
• Strong knowledge of applicable industry codes and standards.
• Good command of written and spoken English, with effective presentation skills.
• Demonstrated ability to lead and manage a team successfully.
• Proven experience in QA/QC operations and supervisory roles.

Job Requirement

• Ability to sit or stand for extended periods in both climate‑controlled and non‑climate‑controlled environments.
• Ability to lift and carry items weighing up to 25 lbs.
• Ability to wear required personal protective equipment (PPE), including hard hat, steel‑toe boots, safety glasses, and hearing protection.
• Willingness and ability to travel as required for business needs.

About Us

Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.

About The Team

Corporate

Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.