Quality Specialist

MedicaSuperspecialty Hospital (MSH); Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Manipal Hospitals is seeking a Quality Specialist to develop and maintain quality management systems across departments. You will drive continuous improvement, conduct audits, and collaborate with clinical and non-clinical teams to enhance patient safety and care quality.

The role involves data analysis, training on quality tools, and ensuring regulatory compliance. Strong communication and analytical skills are essential for success in a fast-paced hospital environment.

Qualifications

• Bachelor's degree in healthcare administration, nursing or related field is required.

Responsibilities

• Develop and implement quality management systems and processes.
• Conduct audits to ensure compliance with policies and regulations.
• Analyze data to identify trends and implement corrective actions.
• Collaborate with department heads to promote quality culture and improvements.
• Assist in accreditation readiness and inspections.
• Lead training sessions on quality tools and methods.
• Monitor policy implementation related to quality and safety.
• Prepare reports on quality metrics for management.

Skills

Analytical skills

Problem solving

Communication skills

Interpersonal skills

Regulatory knowledge

Data interpretation

Education

Bachelor's degree in healthcare administration

Nursing degree

Related field

Tools

Six Sigma

Lean methodologies

EHR systems

Statistical software

MS Office

Job description

Job Description

The Quality Specialist will be responsible for developing, implementing, and maintaining quality management systems and processes across all departments within Manipal Hospitals. The role involves ensuring compliance with regulatory standards, continuous improvement of care quality, and fostering a culture of excellence in patient care. The Quality Specialist will work closely with clinical and non-clinical teams to identify areas for improvement, conduct audits, and facilitate training sessions to enhance service delivery and patient safety.

Key Responsibilities

• Develop and manage the quality improvement program by establishing quality metrics and performance dashboards.
• Conduct regular audits to ensure compliance with internal policies and external regulations.
• Analyze data to identify trends and implement corrective actions as necessary.
• Collaborate with departmental heads to promote a culture of quality and continuous improvement.
• Provide support in preparing for accreditation surveys and inspections.
• Facilitate training and workshops on quality improvement tools and methodologies.
• Monitor the implementation of policies and procedures related to quality and safety.
• Prepare reports and presentations on quality metrics for management review.

Skills Required

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with diverse teams.
• Knowledge of quality management systems and healthcare regulations.
• Proficiency in data analysis and interpretation.

Tools Required

• Familiarity with quality management software and tools (e.g., Six Sigma, Lean methodologies).
• Proficient in using statistical software for data analysis.
• Experience in using electronic health records (EHR) systems.
• Competence in Microsoft Office Suite (Word, Excel, PowerPoint).

Qualifications

• Bachelor's degree in healthcare administration, nursing, or a related field.
• Previous experience in quality management within a healthcare setting is preferred.
• Certification in quality management (e.g., Certified Quality Improvement Associate) is a plus.

This role offers an opportunity to contribute to the delivery of high-quality healthcare services and make a positive impact on patient outcomes at Manipal Hospitals.

Mandatory Skills

quality, NABH, Quality Head, accreditation

Location

Gurgaon

Roles & Responsibilities

About the Role

• The Quality role involves ensuring compliance with healthcare standards and regulations.
• You will be responsible for developing and implementing quality improvement initiatives.
• The position requires coordination with various departments to enhance patient safety and satisfaction.

About the Team

• The Quality team at Manipal Hospitals is dedicated to maintaining high standards of care.
• Team members collaborate closely with clinical and administrative staff to drive quality initiatives.
• The team fosters a culture of continuous improvement and professional development.

You are Responsible for

• Conducting regular audits and assessments to monitor adherence to quality protocols.
• Reporting quality metrics and suggesting areas for improvement.
• Facilitating training sessions for staff on quality standards and best practices.

To succeed in this role

• A background in healthcare management or a related field with experience in quality assurance.
• Strong analytical and problem-solving skills to identify and address quality issues.
• Excellent communication skills to effectively convey quality expectations and standards to staff.

Experience

5 to 10 years

Department

Quality