Quality Head

NaturTrust; Greater Noida; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

NaturTrust in India seeks an experienced Head of Quality to lead QA/QC and continuous improvement across manufacturing operations. The role focuses on compostable materials, biodegradable polymers, and flexible packaging, with emphasis on testing, process quality, and meeting customer requirements.

Lead the quality management system, audits, supplier quality, and cross-functional collaboration with R&D for new material development and scale-up, while maintaining robust documentation and

Qualifications

• Bachelor's degree in Polymer Engineering, Plastics Technology, Chemical Engineering, Materials Science, or related field.
• 10–15 years of relevant manufacturing quality experience, including 3–5 years in a quality leadership role.
• Experience with compostable materials or biodegradable polymer films preferred; strong experience in flexible plastic packaging also considered.
• Working knowledge of polymer properties, film processing, laboratory testing, and quality management systems.
• Experience handling customer audits, supplier quality, product approvals, and complaint resolution.
• Familiarity with food-contact packaging requirements where relevant to the product portfolio.

Responsibilities

• Lead quality assurance and quality control across incoming raw materials, production, and finished products.
• Establish quality specifications, inspection plans, testing procedures, and product release criteria.
• Work with production teams to control quality during extrusion, blown film, printing, lamination, and bag making.
• Oversee testing of film thickness, tensile strength, elongation, tear resistance, sealing performance, barrier properties, and print or lamination quality.
• Coordinate testing and certification for compostable products; maintain records and ensure claims are evidence-based.
• Investigate customer complaints, identify root causes, and implement corrective and preventive actions.
• Manage supplier qualification, raw material quality, supplier audits, and performance reviews.
• Maintain the quality management system and lead audits.
• Partner with R&D on new material development, production trials, product validation, and scale-up.
• Manage laboratory operations, equipment calibration, test methods, and quality documentation.
• Develop and train the quality team, promoting accountability and consistent quality practices.
• Track quality performance and drive improvements in rejection rates, waste, customer complaints, and cost of poor quality.

Skills

Root cause analysis

Statistical process control

Leadership

Cross-functional coordination

Clear communication

Education

Bachelor's degree in Polymer Engineering, Plastics Technology, Chemical Engineering, Materials Science, or related field

Job description

Role Overview

We are looking for an experienced Head of Quality to lead quality assurance, quality control, and continuous improvement across our manufacturing operations. The ideal candidate will have worked with compostable materials, biodegradable polymers, or flexible plastic packaging and will bring strong knowledge of material testing, process quality, and customer requirements.

Key Responsibilities

• Lead quality assurance and quality control across incoming raw materials, production, and finished products.
• Establish quality specifications, inspection plans, testing procedures, and product release criteria.
• Work closely with production teams to control quality during extrusion, blown film, printing, lamination, and bag making, as applicable.
• Oversee testing of film thickness, tensile strength, elongation, tear resistance, sealing performance, barrier properties, and print or lamination quality.
• For compostable products, coordinate testing and certification requirements, maintain supporting records, and ensure product claims are backed by valid evidence.
• Investigate customer complaints, identify root causes, and implement corrective and preventive actions.
• Manage supplier qualification, raw material quality, supplier audits, and performance reviews.
• Maintain the quality management system and lead internal, customer, and certification audits.
• Partner with R&D on new material development, production trials, product validation, and scale-up.
• Manage laboratory operations, equipment calibration, test methods, and quality documentation.
• Develop and train the quality team, promoting accountability and consistent quality practices.
• Track quality performance and drive improvements in rejection rates, waste, customer complaints, and cost of poor quality.

Qualifications and Experience

• Bachelors degree in Polymer Engineering, Plastics Technology, Chemical Engineering, Materials Science, or a related field.
• Typically 10–15 years of relevant manufacturing quality experience, including at least 3–5 years in a quality leadership role.
• Experience with compostable materials or biodegradable polymer films is preferred. Candidates with strong experience in flexible plastic packaging will also be considered.
• Working knowledge of polymer properties, film processing, laboratory testing, and quality management systems.
• Experience handling customer audits, supplier quality, product approvals, and complaint resolution.
• Familiarity with food-contact packaging requirements where relevant to the product portfolio.

Key Skills

• Root cause analysis and corrective action management.
• Statistical process control and data-driven problem solving.
• Strong leadership, team development, and cross-functional coordination.
• Clear communication with customers, suppliers, and certification bodies.
• Ability to balance quality requirements with practical manufacturing needs.

Success Measures

• Reduction in customer complaints and repeat quality issues.
• Lower rejection, rework, and material waste.
• Consistent product performance and timely quality release.
• Successful audits and timely closure of findings.
• Reliable testing, traceability, and certification records.