Quality Engineer

Nokia; Gurugram District; Hybrid; INR 800,000 - 1,500,000; Full time

Benefits offered by this job

Hybrid work arrangements

Medical insurance for you and family

Maternity/Paternity leave

Job summary

Nokia is seeking a Quality Engineer to lead quality-improvement initiatives emphasizing RCA and CAPA. You will collaborate with cross-functional teams to enhance product quality and regulatory compliance, conduct internal audits, and analyze metrics for continuous improvement.

Your expertise will guide tailored processes, health and safety training, and ISO standard compliance across the organization in India. This role offers exposure to a global leader in connectivity and innovation.

Qualifications

• Bachelor’s degree in Engineering, Quality, or related field.
• 5+ years in quality assurance or manufacturing focusing on RCA and CAPA.
• Understanding of root cause analysis tools and techniques.
• Familiarity with ISO standards and quality systems.
• Experience conducting external audits.

Responsibilities

• Lead RCA investigations for product and process quality issues.
• Utilize 5 Whys, Fishbone, 8D, DMAIC to identify causes and implement CAPAs.
• Collaborate with cross-functional teams to develop, validate, and monitor CAPA actions.
• Track PQM documentation to ensure timely closure and compliance.
• Conduct internal quality audits and support external audits.
• Analyze quality metrics to identify trends and opportunities for improvement.

Skills

RCA & CAPA

5 Whys

Fishbone Diagram

8D

DMAIC

ISO standards

External audits

Effective communication

Education

Bachelor’s degree in Engineering/Quality or related field

Job description

Job DescriptionAs a Quality Engineer at Nokia, you will spearhead quality improvement initiatives focused on Root Cause Analysis (RCA) and Corrective and Preventive Actions (CAPA). You will collaborate with cross-functional teams to enhance product quality and regulatory compliance, conduct internal audits, and analyze quality metrics for continuous improvement. Your expertise will inform tailored processes, facilitate health and safety training, and support compliance with ISO standards.

Job DescriptionAs a Quality Engineer at Nokia, you will spearhead quality improvement initiatives focused on Root Cause Analysis (RCA) and Corrective and Preventive Actions (CAPA). You will collaborate with cross-functional teams to enhance product quality and regulatory compliance, conduct internal audits, and analyze quality metrics for continuous improvement. Your expertise will inform tailored processes, facilitate health and safety training, and support compliance with ISO standards.

How You Will Contribute And What You Will Learn

• Lead and facilitate Root Cause Analysis (RCA) investigations for product and process quality issues.
• Utilize problem-solving tools (5 Whys, Fishbone Diagram, 8D, DMAIC) to identify and implement corrective actions.
• Collaborate with cross-functional teams to develop, validate, and monitor corrective and preventive actions.
• Track and manage PQM documentation to ensure timely closure and compliance.
• Conduct internal quality audits and support external audits to ensure adherence to standards.
• Analyze quality metrics to identify trends and opportunities for continuous improvement.
• Maintain quality documentation in compliance with ISO standards.
• Train staff in quality processes and promote a culture of quality excellence and continuous improvement.

Key Skills And Experience

Must-Have:

• Bachelor’s degree in Engineering, Quality, or related technical field (or equivalent experience)
• 5 plus years of experience in quality assurance or manufacturing with a focus on RCA and CAPA processes
• Understanding of root cause analysis tools and techniques
• Familiarity with ISO standards and quality systems
• Experience conducting external audits

Nice-To-Have:

• Knowledge of lean principles and continuous improvement methodologies
• Effective communication and stakeholder engagement skills
• Proficiency in advanced data analytics tools

About Us

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

About The Team

Some of our benefits in India:

• Flexible and hybrid working arrangements to support work–life balance
• Health and well-being support – medical insurance for you and your family, health check-ups, life and accident insurance, well-being programs, and employee resource groups
• A minimum of 90 days of Maternity and Paternity Leave based on eligibility
• Personal Support Service 24/7 – a confidential support channel open to all Nokia employees and their families in challenging situations
• Career growth & mobility – technical career paths, job rotations, international assignments, and relocation support
• Continuous learning – technical certifications, mentoring programs, coaching, and digital learning platforms
• Opportunities to innovate and contribute through Nokia’s research and development environment
• Recognition programs that celebrate outstanding contributions
• Workplace support – ergonomic working support and mobile device programs based on eligibility