Quality Engineer

Nokia Global; India; On-site; INR 1,800,000 - 2,600,000; Full time

Benefits offered by this job

Health insurance

Well-being programs

Maternity/Paternity leave

Job summary

Nokia Global is seeking a Quality Engineer to drive RCA and CAPA initiatives, improve product quality, and ensure ISO compliance. Responsibilities include audits, data analysis, and implementing corrective actions across cross-functional teams.

The role emphasizes health and safety training, continuous improvement, and a culture of quality excellence within the organization.

Qualifications

• Must have 5+ years in quality assurance or manufacturing with RCA/CAPA focus.
• Understanding of root cause analysis tools and techniques.
• Familiarity with ISO standards and quality systems.
• Experience conducting external audits.

Responsibilities

• Lead RCA investigations for product and process quality issues.
• Use problem-solving tools (5 Whys, Fishbone, 8D, DMAIC) to implement corrective actions.
• Collaborate with cross-functional teams to develop and monitor CAPAs.
• Track PQM documentation for timely closure and compliance.
• Support internal and external quality audits to ensure standards.

Skills

RCA and CAPA

Root cause analysis

ISO standards

Audits

Problem-solving tools

Education

Bachelor's degree in Engineering/Quality or related field

Job description

As a Quality Engineer at Nokia, you will spearhead quality improvement initiatives focused on Root Cause Analysis (RCA) and Corrective and Preventive Actions (CAPA). You will collaborate with cross-functional teams to enhance product quality and regulatory compliance, conduct internal audits, and analyze quality metrics for continuous improvement. Your expertise will inform tailored processes, facilitate health and safety training, and support compliance with ISO standards.

Your responsibilities

• Lead and facilitate Root Cause Analysis (RCA) investigations for product and process quality issues.
• Utilize problem-solving tools (5 Whys, Fishbone Diagram, 8D, DMAIC) to identify and implement corrective actions.
• Collaborate with cross-functional teams to develop, validate, and monitor corrective and preventive actions.
• Track and manage PQM documentation to ensure timely closure and compliance.
• Conduct internal quality audits and support external audits to ensure adherence to standards.
• Analyze quality metrics to identify trends and opportunities for continuous improvement.
• Maintain quality documentation in compliance with ISO standards.
• Train staff in quality processes and promote a culture of quality excellence and continuous improvement.

Your skills and experience

Must-Have:

• Bachelor’s degree in Engineering, Quality, or related technical field (or equivalent experience)
• 5 plus years of experience in quality assurance or manufacturing with a focus on RCA and CAPA processes
• Understanding of root cause analysis tools and techniques
• Familiarity with ISO standards and quality systems
• Experience conducting external audits

Nice-To-Have:

• Knowledge of lean principles and continuous improvement methodologies
• Effective communication and stakeholder engagement skills
• Proficiency in advanced data analytics tools

More information

Some of our benefits in India:

• Flexible and hybrid working arrangements to support work-life balance
• Health and well-being support - medical insurance for you and your family, health check-ups, life and accident insurance, well-being programs, and employee resource groups
• A minimum of 90 days of Maternity and Paternity Leave based on eligibility
• Personal Support Service 24/7 - a confidential support channel open to all Nokia employees and their families in challenging situations
• Career growth & mobility - technical career paths, job rotations, international assignments, and relocation support
• Continuous learning - technical certifications, mentoring programs, coaching, and digital learning platforms
• Opportunities to innovate and contribute through Nokia’s research and development environment
• Recognition programs that celebrate outstanding contributions
• Workplace support - ergonomic working support and mobile device programs based on eligibility

About Us

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

At Nokia, we want every candidate to be able to perform their best. If you need any adjustments or support during the recruitment process, please let us know. All requests are treated confidentially.

Job Info

• Job Category Customer Services
• Posting Date 08/05/2026
• Job Schedule Full time
• Job Type Experienced
• Job Identification 38593
• Locations Plot 25 Sec 18 Electronic City, Gurgaon, Haryana, 122016, IN (Onsite)
• Regular or Temporary Regular

AI Statement: Nokia embraces the strategic use of Artificial Intelligence (AI) within our recruiting process to enhance the candidate experience and significantly improve our operational efficiencies. By leveraging AI-powered tools, we aim to create a more responsive and equitable journey for all applicants. Concurrently, we advocate for the intelligent, ethical, and safe use of AI by candidates and applicants when preparing and submitting their applications for our roles. This includes ensuring that any AI-generated content is thoroughly reviewed for accuracy, originality, and relevance, and that its use aligns with principles of transparency and integrity. Our goal is to foster a recruitment environment that benefits from technological advancements while upholding fairness, authenticity, and human oversight.