Quality Engineer

Taylor-and-Franci; Bengaluru; Hybrid; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

24 days annual leave

Medical insurance for self and depend­

Training and development

Tools and equipment for remote working

Birthday off

Job summary

Taylor & Francis is seeking a highly motivated Quality Engineer to drive automation across UI, API, backend and performance testing. You will build scalable test suites with Playwright and TypeScript, advocate for shift-left quality, and collaborate with cross-functional teams to deliver robust software.

You will mentor engineers, integrate tests into CI/CD via GitHub Actions, and explore AI-powered tools to accelerate test design and maintenance in a fast-paced publishing platform.

Qualifications

• 3–4 years of experience in Quality Engineering with test automation.
• Experience in designing and maintaining scalable automation frameworks.
• Strong experience in API automation (REST APIs, Postman, API testing frameworks).
• Experience in backend testing, including SQL, databases, log validation, and microservices.
• Hands-on experience with performance testing using JMeter or BlazeMeter.
• Experience integrating automated testing into CI/CD pipelines using GitHub Actions.
• Strong understanding of SDLC, STLC, Agile/Scrum, and modern Quality Engineering practices.
• Experience with test strategy, risk-based testing, test planning, and quality metrics.
• Experience in defect management, root cause analysis (RCA), and release quality validation.
• Knowledge of test data management, environment management, and quality governance.
• Strong analytical, debugging, and problem-solving skills.
• Excellent communication, collaboration, and stakeholder management.
• Experience using AI-assisted testing tools to improve test design and maintenance (Claude) preferred.

Responsibilities

• Develop, execute, and maintain automated tests for UI, API, backend, integration, regression, system, and end-to-end testing.
• Quality Advocacy & Shift-Left Strategy: Advocate for quality at every stage of the software lifecycle; partner with Developers, Product Managers, and Business Analysts to identify risks early.
• Participate in requirements analysis, test strategy, test planning, risk assessment, test estimation, and release validation activities.
• Validate REST APIs, backend services, databases, and microservices through automated and manual testing.
• Perform performance and load testing using JMeter or BlazeMeter; analyse bottlenecks and provide recommendations.
• Integrate automation suites into CI/CD pipelines using GitHub Actions, ensuring quality gates and reporting.
• Perform backend validation using SQL, database queries, log analysis, and data verification.
• Manage test environments and test data to support reliable test execution.
• Perform defect analysis, root cause analysis (RCA), and support production issue investigations.
• Leverage AI-powered tools to accelerate test design, automation development, and framework maintenance.
• Mentor junior Quality Engineers through technical guidance and code reviews; promote quality ownership.

Skills

Automation testing

UI testing

API testing

Backend testing

Performance testing

CI/CD integration

GitHub Actions

AI-assisted testing

Test data management

Mentoring

QA strategy

Education

ISTQB Certification

Playwright Certification

AWS Fundamentals Certification

CS/Software Engineering degree

Tools

Playwright

TypeScript

JMeter

BlazeMeter

GitHub Actions

Docker

Kubernetes

Postman

AWS

Pact/Specmatic/WireMock

Job description

Informais a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francisis one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798.

Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.

Job Description

We are looking for a highly motivated Quality Engineerwith strong expertise in automation and modern Quality Engineering practices. The ideal candidate will have hands‑on experience across UI, API, backend, and performance testing, with a passion for engineering scalable automation solutions, driving quality throughout the SDLC, and leveraging AI‑powered tools to improve software quality and delivery.

In this role, you will not only build and scale automated test suites using Playwright and TypeScript, but you will also advocate for quality early in the development lifecycle (shifting left), collaborate closely with cross‑functional teams, and coach engineers on quality best practices.

We are looking for a highly motivated Quality Engineerwith strong expertise in automation and modern Quality Engineering practices. The ideal candidate will have hands‑on experience across UI, API, backend, and performance testing, with a passion for engineering scalable automation solutions, driving quality throughout the SDLC, and leveraging AI‑powered tools to improve software quality and delivery.

In this role, you will not only build and scale automated test suites using Playwright and TypeScript, but you will also advocate for quality early in the development lifecycle (shifting left), collaborate closely with cross‑functional teams, and coach engineers on quality best practices.

Key Responsibilities

• Develop, execute, and maintain automated tests for UI, API, backend, integration, regression, system, and end-to-end testing.
• Quality Advocacy & Shift-Left Strategy: Advocate for quality at every stage of the software lifecycle from ideation to delivery. Partner with Developers, Product Managers, and Business Analysts to identify risks early, establish mitigation strategies, and ensure we build the right product, correctly.
• Participate in requirements analysis, test strategy, test planning, risk assessment, test estimation, and release validation activities.
• Validate REST APIs, backend services, databases, and microservices through automated and manual testing.
• Perform performance and load testingusing JMeteror BlazeMeter, analyse bottlenecks, and provide recommendations for performance improvements.
• Integrate automation suites into CI/CD pipelines using GitHub Actions, ensuring quality gates, automated reporting, and continuous feedback.
• Perform backend validation using SQL, database queries, log analysis, and data verification.
• Manage test environments and test data to support reliable and repeatable test execution.
• Perform defect analysis, root cause analysis (RCA), and support production issue investigations.
Leverage AI-powered engineering tools(such as Claude) to accelerate test design, automation development, defect analysis, and framework maintenance.
• Continuously improve automation coverage, framework stability, execution efficiency, and engineering best practices.
• Foster a culture of shared quality ownership within the team. Mentor junior Quality Engineers through technical guidance, code reviews, and knowledge sharing.

Qualifications

• 3–4 years of experience in Quality Engineering, with strong expertise in test automation.
• Experience in designing and maintaining scalable automation frameworks.
• Strong experience in API automation(REST APIs, Postman, API testing frameworks).
• Experience in backend testing, including SQL, databases, log validation, and microservices.
• Hands‑on experience with performance testingusing JMeteror BlazeMeter.
• Experience integrating automated testing into CI/CD pipelines using GitHub Actions and working with git-based collaborative development workflows.
• Strong understanding of SDLC, STLC, Agile/Scrum, and modern Quality Engineering practices.
• Strong understanding of functional, integration, regression, system, and end-to-end testing.
• Experience with test strategy, risk-based testing, test planning, and quality metrics.
• Experience in defect management, root cause analysis, and release quality validation.
• Knowledge of test data management, environment management, and quality governance.
• Strong analytical, debugging, and problem‑solving skills.
• Excellent communication, collaboration, and stakeholder management skills.
• Experience using AI-assisted testing toolsto improve test design, automation development, execution, and maintenance (Claude Code preferred).

Preferred Skills

• Experience with Dockerand Kubernetes.
• Exposure to AWS cloud platforms.
• Experience testing microservices-basedand distributed architectures.
• Exposure to contract testingor service virtualization tools (e.g.,Specmatic, Pact,WireMock).
• Knowledge of Accessibility (WCAG)and Security Testing.
• Experience with monitoring and observability tools.
• Experience working on enterprise SaaSor publishing/content management platforms.

Nice to Have

• ISTQB Certification.
• Playwright Certification.
• AWS Fundamentals Certification.
• Performance Testing Certification.
• Experience with AI-driven Quality Engineering practices.

What We're Looking For

• Passion for automation, engineering excellence, and continuous improvement.
• Quality Ownership: Strong belief that quality is a shared team responsibility, not just a final gate before release.
• Problem Solving & RCA: Excellent analytical skills with a track record of performing thorough Root Cause Analysis (RCA) on defect patterns and production issues.
• Ability to identify risks early and drive preventive quality practices.
• Quick learner with enthusiasm for adopting emerging technologies and AI-powered engineering solutions.
• Ability to mentor and coach team members while fostering a culture of quality.
• Strong collaboration skills with cross‑functional teams and business stakeholders.
• Self‑driven, proactive, and capable of working in a fast‑paced Agile environment.
• Strong collaboration skills with cross‑functional teams and business stakeholders.
• Self‑driven, proactive, and capable of working in a fast‑paced Agile environment.

Additional Information

You must have the right to work and live in India.

Location:The successful candidate will be able to utiliseour balanced working model. We ask that candidates live within a commutable distance of our Bengaluru office to ensure that as a balanced worker they can make it to our office location to collaborate as required. There isan expectation for a minimum of 3 days per week in-person time.

We believe that great things happen when people connect face‑to‑face. That's why we work in‑person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or remotely.

What we offer in return:

• A competitive salary + bonus
• 24 days annual leave
• 4 volunteering days annually
• Day off for your birthday
• Pension contributions
• Medical insurance for self and dependants; life cover and personal accident cover for self
• Seasonal social and charitable events
• Training and development
• Tools and equipment for remote working

Being Yourself at Taylor & Francis:

If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life.

Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non‑merit based factor.

If you have a disability, or face another barrier, and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact [emailprotected] . Your request will be reviewed and considered in the strictest confidence.