Quality Auditing Specialist - Talent & HR

Accenture India Private Limited; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Accenture Bengaluru seeks a Quality Auditing Specialist with 7–11 years in copyediting and proofreading of instructional material. You will ensure language quality aligns with guidelines, maintain style consistency, and coach teams on improving writing quality.

Role requires strong English skills, attention to detail, and ability to meet tight deadlines, with experience in MS Office applications. Join a global capabilities leader delivering digital and human-centric services.

Qualifications

• 7 to 11 years of working experience in copyediting, proofreading, or reviewing instructional material, preferably in the digital medium.
• Proven knowledge of English grammar and different English dialects.
• Familiarity with style guides such as the Chicago Manual of Style or in-house style guides.
• Excellent command over written and verbal English and strong communication skills.
• Ability to work with stringent timelines and adjust to changing schedules.

Responsibilities

• Review project deliverables to ensure instructional quality meets defined objectives and product specifications.
• Ensure materials are free of spelling, grammar, and punctuation errors.
• Maintain conciseness, clarity, and consistency with client standards and style guides.
• Analyze deliverables to identify common errors and communicate feedback to stakeholders.
• Maintain documentation of reviews, including time tracking and reporting logs, and contribute to QA dashboards.

Skills

Copyediting

Proofreading

English grammar

Attention to detail

Written communication

MS Office

Education

Graduation

English/Technical Writing degree preferred

Tools

Microsoft Office

Job description

Quality Auditing Specialist Skill required: Talent & HR - Talent Management Designation: Quality Auditing Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• The Quality Assurance (QA) Specialist ensures training content uses correct, concise, and clear language and is consistent with prescribed guidelines and standards.
• Talent HR process
• Graduate in any discipline; prefer degree in English, Technical Writing, Communications, or related field or equivalent experience
• 7 to 11 years of working experience in copyediting, proofreading, or reviewing instructional material, preferably in the digital medium.
• Support workforce behavior in alignment with the organization s business strategy by designing, developing, implementing, and executing key HR processes: strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards.

What are we looking for?

• Proven knowledge of English grammar and different English dialects
• Excellent command over written and verbal English and strong communication skills
• Keen attention to detail
• Familiarity with style guides such as the Chicago Manual of Style or in house style guides
• Ability to work with stringent timelines; flexibility and agility to adjust to changing schedules
• Ability to work with a range of subjects and client requirements
• Ability to work independently with minimal direction
• Experience in using Microsoft Office tools (Word, Excel, and PowerPoint)

Roles and Responsibilities:

• Review project deliverables to ensure:
  • Instructional quality meets defined objectives and product specifications, if applicable.
  • They are free of spelling or grammatical or punctuation errors.
  • Conciseness and clarity.
  • Reduced repetition of information, unless specifically required by design, if applicable.
  • Compliance with agreed style guide and client standards (including tone or voice).
  • Consistency (formatting, use of terms, and so on), if applicable.
• Analyze deliverables to identify common errors and ways to minimize them.
• Track and communicate errors in the defined categories for each deliverable and provide feedback to stakeholders.
• Work with the QA Lead to confirm that the appropriate style guide and client standards have been established for client projects.
• Flag and ... discrepancies, unclear guidance, or evolving expectations in client standards and preferences.
• Identify, track, and report on the quality status of client deliverables.
• Maintain accurate documentation of reviews, including time tracking and reporting logs, and contribute to QA dashboards or metrics reports.
• Work with the QA Lead and client stakeholders in addressing barriers to quality development and coaching team members to address these gaps and improve quality.
• Create and develop mentoring programs, as needed, to coach team members on improving writing quality.
• Engage with team members to track and report engagement drivers and identify challenges and successes.
• Provide project feedback to reporting team members in a timely manner.
• Track growth opportunities and areas of development for reporting team members.