Quality Analyst - International

TP; Mansarovar; On-site; INR 300,000 - 540,000; Full time

Job summary

TP is seeking a meticulous Quality Analyst to conduct thorough quality audits and ensure alignment with international standards across projects in India. You will develop and implement quality control processes to enhance customer satisfaction and collaborate with cross-functional teams to drive improvements.

You will analyze data and trends to identify patterns and opportunities for growth, provide coaching to team members, and stay updated with industry best practices in quality management.

Qualifications

• Proven experience as a Quality Analyst in an international setting.
• Strong knowledge of quality management principles and practices.
• Excellent analytical and problem-solving skills, with attention to detail.
• Effective communication and interpersonal skills, with the ability to work with diverse teams.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong understanding of customer service principles and practices.

Responsibilities

• Conduct thorough quality audits to ensure compliance with international standards.
• Develop and implement effective quality control processes to enhance customer satisfaction.
• Collaborate with cross-functional teams to identify areas for improvement and implement changes.
• Analyze data and trends to identify patterns and opportunities for growth.
• Provide coaching and feedback to team members to improve performance and adherence to quality standards.
• Stay updated with industry developments and best practices in quality management.

Skills

Quality management

Analytical thinking

Communication

Interpersonal skills

Adaptability

Customer service

Job description

Roles and Responsibility

• Conduct thorough quality audits to ensure compliance with international standards.
• Develop and implement effective quality control processes to enhance customer satisfaction.
• Collaborate with cross-functional teams to identify areas for improvement and implement changes.
• Analyze data and trends to identify patterns and opportunities for growth.
• Provide coaching and feedback to team members to improve performance and adherence to quality standards.
• Stay updated with industry developments and best practices in quality management.

Job Requirements

• Proven experience as a Quality Analyst in an international setting.
• Strong knowledge of quality management principles and practices.
• Excellent analytical and problem-solving skills, with attention to detail.
• Effective communication and interpersonal skills, with the ability to work with diverse teams.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong understanding of customer service principles and practices.