Quality Analyst | International

Teleperformance (TP); Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading service provider in Gurugram District is seeking a skilled Quality Analyst to join their team. The candidate will focus on upholding international quality standards and processes. Responsibilities include conducting quality audits, developing quality control processes, and collaborating with cross-functional teams to resolve quality issues. Ideal candidates will have a strong background in quality analysis, along with excellent analytical and problem-solving skills.

Qualifications

• Strong knowledge of international quality standards and processes.
• Excellent analytical and problem-solving skills.
• Ability to work collaboratively with cross-functional teams.

Responsibilities

• Conduct thorough quality audits to ensure compliance with international standards.
• Develop and implement effective quality control processes.
• Collaborate with teams to identify and resolve quality issues.

Skills

Analysis and problem-solving

Knowledge of quality standards

Collaboration with teams

Communication skills

Tools

Quality management software

Job description

We are looking for a highly skilled Quality Analyst to join our team, focusing on international quality standards and processes. The ideal candidate will have a strong background in quality analysis and assurance, with excellent analytical and problem-solving skills.

Roles and Responsibility

• Conduct thorough quality audits to ensure compliance with international quality standards.
• Develop and implement effective quality control processes to enhance product and service quality.
• Collaborate with cross-functional teams to identify and resolve quality issues.
• Analyze data and trends to identify areas for improvement in quality processes.
• Develop and maintain quality metrics and reports to track performance.
• Ensure all quality procedures are up-to-date and implemented effectively.

Job Requirements

• Strong knowledge of international quality standards and processes.
• Excellent analytical and problem-solving skills.
• Ability to work collaboratively with cross-functional teams.
• Strong communication and interpersonal skills.
• Experience with quality management tools and software.
• Ability to analyze data and trends to inform quality decisions.