Quadient Content Developer

MSR Technology Group; India; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A technology firm is seeking a Subject Matter Expert to develop communication templates for their Interactive and Quadient platforms. Responsibilities include collaborating with project managers and technical teams to define requirements, build templates, and conduct testing. Ideal candidates should have experience in template development and data mapping. This role emphasizes teamwork and the ability to manage complex projects effectively.

Qualifications

• Experience as a Subject Matter Expert in Interactive and Quadient platforms.
• Ability to collaborate with project managers and technical teams.
• Skilled in developing production-ready templates.

Responsibilities

• Act as Subject Matter Expert (SME) for Interactive and Quadient platforms.
• Collaborate with teams to understand requirements and define templates.
• Build and maintain templates in Interactive.

Skills

Subject Matter Expertise in Interactive and Quadient

Collaboration with cross-functional teams

Template development

Data mapping

Testing and adjustments

Tools

Interactive

Quadient

Workfront

Salesforce

Job description

Responsibilities

• Act as Subject Matter Expert (SME) for Interactive and Quadient platforms (experience with both is required).
• Collaborate with project managers, business teams, and technical teams to:
• Understand requirements.
• Define communication templates and associated logic.
• Develop production-ready templates, including:
• Variations and branding (logos).
• Data mapping: Understand source system data and how it correlates with communications.
• Build and maintain templates in Interactive:
• Implement rules and logic for dynamic content.
• Support testing activities:
• Answer questions related to template builds.
• Make necessary adjustments based on test results.

Types of Communications

• Behavioral Health (BH): Member and provider communications.
• Care Transitions: Member communications only (non-marketing).

Tools & Platforms

• Interactive / Quadient: Core platforms for template development.
• Workfront: Used for tracking progress (experience is a plus).
• Salesforce: Currently being sunset; may require limited collaboration.