Quadient Inspire Scaler developer

Infosys; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Infosys is looking for a skilled professional in Bengaluru, India, to develop and enhance document templates and communication journeys using Quadient Inspire. The ideal candidate will have a background in engineering and a strong understanding of CCM/document composition.

You will collaborate with stakeholders, maintain documentation, and troubleshoot issues while contributing to AI-enabled improvements in communication workflows.

Qualifications

• Minimum 3-5 years of experience in CCM/document composition with expertise in Quadient Inspire.
• Strong attention to detail with the ability to scale templates/components for high-volume communications.
• Working knowledge of AI concepts to support improvements in communication workflows.

Responsibilities

• Design, develop, and enhance document templates and communication journeys.
• Integrate data sources to support personalized content rendering.
• Work with stakeholders to clarify requirements and propose solutions.
• Maintain documentation for templates and deployment processes.

Skills

Quadient Inspire Development

Template Design and Development

Troubleshooting and Issue Resolution

AI-Enabled Improvements

Education

Bachelor of Engineering

Tools

Quadient Inspire

Job description

Educational Requirements

Bachelor of Engineering

Service Line

Digital Experience

Responsibilities

• Quadient Inspire Development Scaling
• Design, develop, and enhance document templates and communication journeys using Quadient Inspire for high-volume, scalable delivery.
• Build reusable components, styles, and modular template structures to improve maintainability and speed of delivery.
• Configure and optimize batch and on-demand output generation for print and digital channels while meeting performance SLAs.
• Integration, Data Quality - Integrate data sources and transform input data to support personalized content rendering and accurate output formatting.
• Troubleshoot composition issues, layout defects, data mapping errors, and output inconsistencies; provide root-cause fixes.
• Partner with QA to define test cases, validate output accuracy, and ensure regression coverage for template changes.
• Collaboration Delivery Excellence - Work with stakeholders to clarify requirements, propose template approaches, and estimate effort for enhancements and releases.
• Maintain documentation for templates, components, data mappings, and deployment processes to support team scalability.
• Contribute to continuous improvement by recommending best practices for versioning, template governance, and release readiness.
• AI-Enabled Enhancements - Support initiatives that apply AI to improve content quality, validation, and automation within CCM workflows.
• Assist in exploring AI-driven approaches for anomaly detection in output, intelligent content suggestions, and improved data checks.

Technical and Professional Requirements

• Minimum Qualifications: Education: BE, ME, BTECH, MTECH, MCA, MSC, MBA.
• 35 years of experience in CCM/document composition with strong hands-on expertise in Quadient Inspire.
• Proven ability to build and scale templates/components for high-volume communications with strong attention to detail.
• Experience troubleshooting template, layout, and data-mapping issues and delivering fixes with quality and speed.
• Working knowledge of AI concepts and ability to support AI-enabled improvements in communication workflows.

Preferred Skills

• Quadient Inspire