QMS Process Analyst

ACL Digital; Chennai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

ACL Digital is seeking a QMS Process Analyst to monitor and optimize software development projects, ensuring SDLC/SSDLC compliance and alignment with ISO 9001, ISO 27001, and ISO 14001 management systems in Chennai.

The role requires 3+ years in IT/software quality management and hands-on knowledge of ISO 9001, 27001, and 14001, with cross-functional coordination across Project Delivery, Information Security, HR, Admin, and IT teams.

Qualifications

• 3+ years in Quality Management or Process Governance within an IT/software organization.

Responsibilities

• Audit software/hardware projects against SDLC/SSDLC; map Agile/Waterfall processes with Risks & Metrics.
• Maintain and improve ISO 9001, ISO 27001, ISO 14001; support internal and external audits.
• Track audit findings, root cause, corrective actions, and post-audit records.

Skills

SDLC/SSDLC

ISO 9001

CMMI exposure

Audit & Compliance

Documentation SOPs

Job description

Role & responsibilities

Job Purpose

The QMS Process Analyst works within the Software Engineering and Information Security to monitor and optimize software development projects. This role ensures process compliance across the Software Development Life Cycle (SDLC/SSDLC) and maintains the companys ISO 9001 (QMS), ISO 27001 (ISMS), and ISO 14001 (EMS) management systems, incorporating CMMI best practices.
Experience: 25 Years, Location: Chennai

Key Responsibilities

• SDLC & Agile Process Governance:
• Audit software/ hardware development projects against SDLC/SSDLC frameworks; Track Agile/Waterfall process mapping with Risks & Metrics.
• ISO Compliance & Audits:
• Maintain, enhance and continual improve ISO 9001, ISO 27001, and ISO 14001 standards implementation; plan and execute internal audits, support external certification and customer audits.
• Audit follow up & Compliance:
• Track Audit findings, Root cause, Corrective Actions, and Post audit records keeping.
• Documentation Management
• Act as Document Controller to create, update, and govern SOPs, policies, and process assets in compliance of ISO 9001, ISO 27001 & ISO 14001.
• Cross-Functional Coordination:
• Coordinate & Consult to Project Delivery, Information Security, HR, Admin, and IT teams in alignment of quality, Information Security and Environmental Compliance for business operations.

Preferred candidate profile

Required Skills, Experience & Qualifications:

• Experience: 3+ years in Quality Management or Process Governance within an IT / Software organization.
• Core Competencies: Strong knowledge of Project SDLC / SSDLC, ISO 9001 framework and CMMI process exposure.
• Hands-on Knowledge: ISO 9001 and/or 2701 (Security) / ITGC and ISO 14001 (Environment).
• Hands-on Knowledge Certifications: ISO 9001 Lead Auditor (Preferred); ISO 27001 or ISO 14001 Internal Auditor.

Skills: Strong in Quality & Security audit capability, Agile Methodology, Risk & metrics analysis, Audit Report writing, Process document writing and good in internal & cross-team communication.