QMS Manager

Century Extrusions Limited; Munger; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Century Extrusions Limited is seeking a Senior QMS Lead to own the full QMS documentation architecture and drive floor‑to‑document alignment across extrusion, fabrication, and finishing operations. You will steward audit readiness, CAPA tracking, and cross‑functional improvements to quality KPIs.

The role requires deep knowledge of IATF 16949, ISO 9001, and related standards, with a track record of managing documentation and supporting customer audits in a manufacturing setting.

Qualifications

• Bachelor’ s degree in Engineering or equivalent with exposure to quality systems.
• Experience in automotive or manufacturing QA with IATF/VDA knowledge desired.
• Experience managing QMS documentation systems and closing floor–document gaps.

Responsibilities

• Own and maintain QMS documentation architecture across all departments.
• Establish a document change control and master register with versioning.
• Lead floor-to-document alignment through Gemba walks and CAPA-trackable actions.
• Coordinate internal audits and customer/third‑party audits with readiness checklists.
• Drive IMS compliance across IATF 16949, ISO 9001, ISO 14001, ISO 45001, and VDA 6.3.
• Lead MRMs and data-driven reviews of quality KPIs and COPQ.

Skills

QMS documentation

Audit readiness

CAPA management

Data analysis

Process improvement

Education

Bachelor’s degree in Engineering

MBA or PG Diploma in Quality Management

Tools

SAP QM module

Job description

KEY RESPONSIBILITIES

A. QMS Ownership & Documentation Governance

• Own and maintain the full QMS documentation architecture: Quality Manual, Procedures (SOPs), Work Instructions (WIs), Formats, and Records across all departments.
• Establish a documentation review calendar with defined revision cycles. Ensure every document reflects current shop-floor practicenot outdated or aspirational processes.
• Implement a robust Document Change Request (DCR) mechanism so that any process change on the floor triggers a corresponding document update, and vice versa.
• Maintain a master document register with version control, ensuring no obsolete documents remain in circulation on the shop floor.

B. Floor-to-Document Alignment (Core Gap Closure)

• Conduct regular, structured Gemba walks across all production areas (extrusion, anodizing, fabrication, packing, stores, tool room) to observe actual practices and compare them against documented procedures.
• Identify and formally log all instances of floor–document disconnect: undocumented practices, deviations from SOPs, informal workarounds, and missing records.
• Drive corrective actions to resolve each disconnect—either by updating the documentation to reflect validated best practices, or by retraining operators to follow documented procedures.
• Establish a floor-documentation alignment scorecard with measurable KPIs, reported monthly to the Plant Head and Director.

C. Audit Readiness & Customer Audit Management

• Serve as the primary point of contact for all customer audits (automotive OEM and Tier 1), second-party audits, and third-party certification audits.
• Maintain a perpetual state of audit readiness—no scramble period should be required before any scheduled or surprise audit.
• Coordinate pre-audit preparations including internal mock audits, area-wise readiness checklists, and operator briefings.
• Track all audit findings (NCs, observations, opportunities for improvement) in a centralized CAPA tracker with defined owners, timelines, and evidence of closure.
• Report audit status, open findings, and readiness gaps directly to the Director and marketing teams to ensure alignment on customer-facing commitments.

D. Internal Audit Programme

• Plan, schedule, and execute the annual internal audit programme covering all clauses of IATF 16949, ISO 9001, ISO 14001, ISO 45001, and VDA 6.3 process audit requirements.
• Train and develop a pool of qualified internal auditors across departments. Lead auditor calibration to ensure consistency in audit quality and findings.
• Ensure internal audits specifically test floor–document alignment, not just procedural compliance on paper.

E. Integrated Management System (IMS) Compliance

• Manage compliance across the full scope of Century’s integrated management system: IATF 16949 / ISO 9001 (QMS), ISO 14001 (EMS), ISO 45001 (OH&S), VDA 6.3 (Process Audit), and any additional certifications the company pursues.
• Ensure cross-functional integration of EHS, environmental, and quality objectives rather than siloed compliance.
• Coordinate with external certification bodies for surveillance audits, recertification audits, and scope extensions.

F. Process Approach & Continuous Improvement

• Apply the automotive process approach (Turtle Diagrams, Process FMEAs, Control Plans) to define, monitor, and improve key manufacturing and business processes.
• Drive measurable improvements in quality KPIs: internal PPM, customer PPM, COPQ, first-pass yield, delivery adherence, and customer complaint closure time.
• Lead Management Review Meetings (MRMs) with data-driven inputs covering QMS performance, audit results, customer feedback, and process metrics.

G. Supplier & Customer Quality Interface

• Conduct or support supplier audits (VDA 6.3 process audits) for critical raw material and component suppliers.
• Interface with customer quality teams on PPAP submissions, 8D responses, and ongoing quality communication.
• Support APQP activities for new product development as required.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Engineering (Mechanical, Metallurgy, Production, or Industrial Engineering preferred). MBA or PG Diploma in Quality Management is a plus.
• 10+ years of experience in quality management roles within automotive manufacturing (OEM or Tier 1/Tier 2 supplier). Candidates with fewer years but exceptional depth in IATF and VDA frameworks will be considered.
• Demonstrated experience managing QMS documentation systems and closing floor–document gaps in a manufacturing environment.
• Direct experience handling customer audits from major automotive OEMs or Tier 1 suppliers.

CERTIFICATIONS (REQUIRED / PREFERRED)

Required

Preferred / Advantageous

• IATF 16949 Lead Auditor
• ISO 9001:2015 Lead Auditor
• VDA 6.3 Process Auditor

• ISO 14001 / ISO 45001 Auditor
• CQE (ASQ) or Six Sigma (Green/Black Belt)
• APQP/PPAP/FMEA/MSA/SPC Core Tools training

TECHNICAL KNOWLEDGE & COMPETENCIES

• Deep working knowledge of IATF 16949:2016, ISO 9001:2015, VDA 6.3, and the AIAG Core Tools (APQP, PPAP, FMEA, MSA, SPC).
• Understanding of ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health & Safety) as part of an integrated management system.
• Proficiency in Turtle Diagrams, Process Flow Diagrams, Control Plans, and layered process audits.
• Experience with CAPA management systems, 8D problem solving, and root cause analysis methodologies (5-Why, Ishikawa, fault tree).
• Working knowledge of SAP QM module or equivalent ERP quality functionality is an advantage.
• Comfortable with data analysis and quality dashboards—ability to translate shop-floor observations into structured, measurable reports.