QC - Executive

Acme Services Private Limited; Mumbai; On-site; INR 400,000 - 640,000; Full time

Job summary

Acme Services Private Limited in Mumbai, India is seeking a Quality Assurance role focused on validating quality across products, processes, packaging, and documentation. The position requires coordinating with cross-functional teams to resolve issues and drive continuous improvement.

The role entails maintaining QA records, supporting audits, and ensuring compliance with SOPs and quality protocols to uphold product quality and customer satisfaction.

Responsibilities

• Conduct quality checks across products, processes, packaging, and documentation as defined by quality standards.
• Verify product information, specifications, labels, claims, batch details, and other relevant parameters.
• Identify quality deviations, discrepancies, and non-compliance issues.
• Maintain quality check records, reports, and MIS.
• Coordinate with Operations, Product, Warehouse, Manufacturing, and other teams to resolve quality issues.
• Track recurring quality issues and support Root Cause Analysis (RCA).
• Ensure adherence to internal SOPs and quality protocols.
• Support product and packaging quality audits.
• Monitor customer/product feedback to identify potential quality concerns.
• Escalate critical quality issues and ensure timely closure.
• Support continuous improvement initiatives across the quality process.

Job description

Job Description:

• Conduct quality checks across products, processes, packaging, and documentation as

• per defined quality standards.

• Verify product information, specifications, labels, claims, batch details, and other

• relevant parameters.

• Identify quality deviations, discrepancies, and non-compliance issues.

• Maintain quality check records, reports, and MIS.

• Coordinate with Operations, Product, Warehouse, Manufacturing, and other relevant

• teams to resolve quality issues.

• Track recurring quality issues and support Root Cause Analysis (RCA).

• Ensure adherence to internal SOPs and quality protocols.

• Support product and packaging quality audits.

• Monitor customer/product feedback to identify potential quality concerns.

• Escalate critical quality issues and ensure timely closure.

• Support continuous improvement initiatives across the quality process.