QA Tester

Think Design Collaborative; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Think Design is seeking a Detail-Oriented QA Test Engineer with 3+ years of hands-on experience to lead end-to-end testing across mobile, web, and real-time payment channels. You will design comprehensive test plans, execute detailed test cases, and manage bug life cycles in an Agile environment.

You will also validate UI workflows, perform API tests using TestNG and Cucumber, and work with SQL, Python, and advanced Excel to analyze data and improve system reliability.

Qualifications

• 3+ years of hands-on experience in manual testing across web, mobile, and API interfaces within Agile/Scrum environments.
• Expert knowledge of QA standards, methodologies, UI workflow validation, error-state verification, and edge-case simulations.
• Demonstrated experience executing API tests using TestNG and Cucumber frameworks.
• Strong SQL capability (advanced querying, multi-table joins, aggregations).
• Familiarity with data analysis tools: Python (Pandas, NumPy) and Advanced Excel.
• Hands-on expertise using modern bug tracking and test management systems (e.g., Jira, TestRail).
• Strong analytical problem-solving skills with clear technical reporting and client-facing communication abilities.

Responsibilities

• Perform end-to-end manual testing across mobile and web applications to validate user interfaces, workflows, and edge-case scenarios.
• Design, develop, and execute detailed test plans, test scenarios, and comprehensive test cases aligned with business requirements.
• Conduct regular smoke, functional, UI, performance, and regression testing across product releases within an Agile/Scrum framework.
• Perform API testing using frameworks such as TestNG and Cucumber to ensure seamless backend and interface communication.
• Adhere strictly to Software Testing Life Cycle (STLC) standards, maintaining detailed test documentation and metrics.
• Identify, log, triage, and track defects using standard bug-tracking tools, collaborating closely with development teams through resolution.
• Configure, test, and maintain live anti-fraud monitoring rules and alert thresholds; analyze system feedback to reduce false positives and improve decision accuracy.
• Perform end-to-end flow diagnostics on complex transaction anomalies, evaluating error handling, velocity thresholds, token management, and cross-border data flows.
• Conduct live user identity verification audits to map authentication friction points against live system data.
• Prepare structured technical investigation reports and network charts mapping complex system behaviors.
• Present testing outcomes, risk findings, and system performance insights to senior management, cross-functional teams, and regulatory bodies.
• Participate directly in client/stakeholder discussions to clarify requirements, manage SLAs, and provide continuous release status updates.

Skills

Manual testing

API testing

SQL

Python (Pandas/NumPy)

Excel (Advanced)

Jira

TestRail

Agile/Scrum

Analytical thinking

Client-facing communication

Tools

TestNG

Cucumber

Job description

Role Overview

We are looking for a Detail-Oriented Quality Assurance Test Engineer with 3+ years of experience to join our team. In this role, you will lead end-to-end testing across mobile, web, and real-time payment channels. You will design and execute rigorous test cases, validate UI workflows, manage bug life cycles, and optimise live anti-fraud monitoring systems. The ideal candidate blends solid QA fundamentals (STLC, manual/API testing) with deep technical systems, fraud detection rules, and relational databases.

Key Responsibilities

• Perform end-to-end manual testing across mobile and web applications to validate user interfaces, workflows, and edge-case scenarios.
• Design, develop, and execute detailed test plans, test scenarios, and comprehensive test cases aligned with business requirements.
• Conduct regular smoke, functional, UI, performance, and regression testing across product releases within an Agile/Scrum framework.
• Perform API testing using frameworks such as TestNG and Cucumber to ensure seamless backend and interface communication.
• Adhere strictly to Software Testing Life Cycle (STLC) standards, maintaining detailed test documentation and metrics.
• Identify, log, triage, and track defects using standard bug-tracking tools, collaborating closely with development teams through resolution.
• Configure, test, and maintain live anti-fraud monitoring rules and alert thresholds; analyze system feedback to reduce false positives and improve decision accuracy.
• Perform end-to-end flow diagnostics on complex transaction anomalies, evaluating error handling, velocity thresholds, token management, and cross-border data flows.
• Conduct live user identity verification audits to map authentication friction points against live system data.
• Prepare structured technical investigation reports and network charts mapping complex system behaviors.
• Present testing outcomes, risk findings, and system performance insights to senior management, cross-functional teams, and regulatory bodies.
• Participate directly in client/stakeholder discussions to clarify requirements, manage SLAs, and provide continuous release status updates.

Qualifications

• 3+ years of hands-on experience in manual testing across web, mobile, and API interfaces within Agile/Scrum environments.
• Expert knowledge of QA standards, methodologies, UI workflow validation, error-state verification, and edge-case simulations.
• Demonstrated experience executing API tests using TestNG and Cucumber frameworks.
• Strong SQL capability (advanced querying, multi-table joins, aggregations).
• Familiarity with data analysis tools: Python (Pandas, NumPy) and Advanced Excel.
• Hands-on expertise using modern bug tracking and test management systems (e.g., Jira, TestRail).
• Strong analytical problem-solving skills with clear technical reporting and client-facing communication abilities.

About Think Design:

Think Design is an award-winning UX Strategy firm with expertise in User Research, Data, UI UX Design, and CX. Since 2004, we have been powering mission-critical initiatives of some of the world's most renowned organizations and brands, transforming businesses across industries and impacting millions of users through our outcomes.

Think Design was founded by 3 Designers from NID, Ahmedabad, with a motivation to change the design landscape in India. Today, Think Design is part of Havas Group, one of the world's largest Media & Communications groups with presence in 100+ countries.

To know more about us, please visit https://think.design/