QA Lead – Technology

IMS People Possible; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

IMS People Possible is seeking an experienced QA Lead to shape quality assurance strategy and drive continuous improvement across enterprise-scale back-end and front-end applications. The role blends hands-on automation with leadership, test strategy, UAT coordination, QA governance, and cross-functional collaboration with Engineering, Product, Operations, IT, and Project teams.

You will implement robust QA processes, build metrics and dashboards, mentor engineers, and ensure release readiness

Qualifications

• 7+ years in software testing and QA, including leading QA teams or as QA Lead.
• Experience with CI/CD pipelines, Azure DevOps, Jira, Xray, Zephyr.
• Proven capabilities in Test Strategy, UAT Planning & Execution, Regression Testing, Release Management, Defect Management, QA Governance, QA Metrics & Reporting, and Continuous Improvement.
• Experience collaborating with Engineering, Product, Operations, IT, and Project teams across multiple streams/regions.
• Experience leveraging AI tools (e.g., ChatGPT, GitHub Copilot) to support test planning, generation, risk analysis, automation, and QA optimization.

Responsibilities

• Lead QA strategy, planning, execution, and reporting across multiple projects.
• Define and maintain QA standards, governance, processes, and best practices.
• Build QA metrics, dashboards, and quality reports.
• Review requirements, user stories, and create test strategies, test plans, and test cases.
• Lead UAT planning, execution, release readiness, and defect management.
• Coordinate testing activities across multiple teams and stakeholders.
• Perform API Testing and back-end validation.
• Integrate automation with CI/CD pipelines.
• Leverage AI tools to improve testing efficiency and QA processes.
• Mentor QA engineers and promote continuous improvement initiatives.

Skills

QA leadership

Test strategy

UAT planning

Automation testing

CI/CD pipelines

Azure DevOps

Jira

Xray

Zephyr

Agile/Scrum

Stakeholder management

Mentoring

AI tooling in testing

Tools

Jira

Xray

Zephyr

CI/CD tools

GitHub Copilot

ChatGPT

Job description

We are looking for an experienced QA Lead to lead quality assurance strategy, execution, and continuous improvement across enterprise-scale back-end and front-end applications.

This role combines hands‑on automation expertise with leadership, test strategy, UAT coordination, QA governance, and cross‑functional collaboration. You will work closely with Engineering, Product, Operations, IT, and Project teams to deliver high‑quality software solutions while driving automation and modern QA practices.

Key Responsibilities:

• Lead QA strategy, planning, execution, and reporting across multiple projects.
• Define and maintain QA standards, governance, processes, and best practices.
• Build QA metrics, dashboards, and quality reports.
• Review requirements, user stories, and create test strategies, test plans, and test cases.
• Lead UAT planning, execution, release readiness, and defect management.
• Coordinate testing activities across multiple teams and stakeholders.
• Perform API Testing and back‑end validation.
• Integrate automation with CI/CD pipelines.
• Leverage AI tools to improve testing efficiency and QA processes.
• Mentor QA engineers and promote continuous improvement initiatives.

Required Skills & Experience:

• 7+ years of experience in Software Testing and Quality Assurance, including experience leading QA teams or acting as a QA Lead.
• Experience working with CI/CD pipelines, Azure DevOps, Jira, Xray, Zephyr, and Agile/Scrum methodologies.
• Proven experience in Test Strategy, UAT Planning & Execution, Regression Testing, Release Management, Defect Management, QA Governance, QA Metrics & Reporting, and Continuous Improvement.
• Experience collaborating with Engineering, Product, Operations, IT, and Project teams across multiple work‑streams and regions.
• Experience leveraging AI tools (e.g., ChatGPT, GitHub Copilot, or similar) to support test planning, test generation, risk analysis, automation, and QA optimization.
• Excellent stakeholder management, communication, mentoring, leadership, and problem‑solving skills.

Why Join?

• Drive automation strategy
• Work with modern testing technologies
• High ownership and career growth opportunities