Qa Executive

Freshtohome; Mumbai, Thane, Navi Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Freshtohome in Mumbai seeks a QA/QC professional to implement and monitor FSMS, SOPs, HACCP plans, and related QA documentation on the shop floor. You will conduct internal audits, review supplier quality, and drive CAPA processes to ensure regulatory compliance.

Responsibilities include training factory and delivery teams, handling customer complaints with RCA, and producing weekly QA dashboards while coordinating with procurement for supplier improvements and audits across locations.

Qualifications

• B.SC in Food Technology or B.Tech/B.E in Food Technology or equivalent.
• Postgraduate qualifications in Food Technology are considered an asset.
• Experience or understanding of GMP, HACCP, COA is beneficial.

Responsibilities

• Implement, monitor, and improve FSMS, SOPs, SSOPs, QA docs and HACCP plans.
• Conduct process evaluations, internal audits, and testing to meet safety and legal requirements.
• Review documents for RM, PM, FG specs, GMP, COA and audit reports.
• Identify non-conformities and ensure timely CAPA actions.
• Develop new and improve quality procedures and ensure shop floor adherence.
• Monitor external lab testing, sampling, and reporting per procedures.
• Oversee calibration of measuring and testing instruments.
• Travel for supplier audits, hub/retail audits, QA implementation, and training.
• Prepare QA dashboards and reports for management.

Skills

MS Office

Education

B.SC in Food Technology

B.Tech/B.E in Food Technology

B.SC in Life Science

Microbiology

Fisheries

PG/MSc in Food Technology

M.Tech in Food Technology

Any PG

Job description

Job Responsibilities:

• 1. Implement, monitor, and improve FSMS, SOPs, SSOPs, Quality Control Plans, HACCP Plan In-line QA documents and related documentation.
• 2. Conduct process evaluations, internal audits, and testing to meet food safety and legal requirements.
• 3. Review and maintain documents for RM, PM, FG specifications, GMP, COA, and audit reports.
• 4. Identify non-conformities, ensure timely corrective and preventive actions (CAPA).
• 5. Develop new and improved quality procedures and ensure adherence on the shop floor.
• 6. Monitor External microbiology lab testing, sampling, and reporting as per internal procedures.
• 7. Oversee calibration of measuring and testing instruments.

Vendor & Supplier Quality

• 8. Evaluate and audit suppliers/vendors to ensure raw material compliance as per the regulatory requirements.
• 9. Collaborate with the procurement team for vendor improvement

Training & Development

• 10. Conduct FSMS and quality training for factory team, delivery team, retail team and QA staff.
• 11. Prepare training materials, conduct evaluations, and maintain records.

Customer Complaints & RCA

• 12. Support customer service in handling and analyzing customer complaints.
• 13. Conduct root cause analysis (RCA), implement corrective actions, and prepare review reports.
• 14. Review complaint trends and prepare weekly/monthly QA dashboards.

Reporting & KPI Monitoring

• 15. Track and report quality KPIs and food safety performance to top management.
• 16. Prepare data analysis and reports on product quality and system performance.

Hub & Retail Outlet Visits for Audit

• 17. Travel occasionally for supplier audits, internal Hub/Retail audits, QA implementation, and training across locations.

Travel

• Some travel will be required within the region and nationally as per requirement.

IT Skills

• Basic computer skill of MS office is a must

Language

• Regional/ English and Hindi proficiency is required.

Educational Requirement

• B.SC in Food Technology
• B.Tech/B.E in Food Technology
• B.SC in Life Science, Microbiology, Fisheries
• PG and MSC in Food Technology
• M.Tech in Food Technology
• Any PG