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Aeronova Stays in Pune invites an energetic rental operations assistant with 1-4 years of experience to manage short-term listings on platforms like Airbnb. You will oversee daily operations, coordinate guest check-ins, cleaning, and maintenance to ensure high standards and guest satisfaction.
Responsibilities include monitoring occupancy and pricing, handling guest reviews, and developing SOPs to streamline processes. You will collaborate with teams to improve service quality and guest loyalty.
We are looking for a skilled professional with 1-4 years of experience to manage short-term rental on platforms like Airbnb and similar ones. The selected candidate will look into daily operations, manage guests coordination.
Manage the entire rental process from guest check-ins to cleaning coordination.
Coordinate with guests to ensure smooth and efficient check-in processes.
Oversee cleaning and maintenance activities to ensure high standards of cleanliness and hygiene.
Handle reviews and feedback from guests professionally and promptly.
Collaborate with other teams to resolve issues and improve overall service quality.
Develop and implement strategies to enhance guest satisfaction and loyalty.
Monitor daily occupancy and pricing.
Set up SOP for smooth operations.
Maintain inventory of supplies.