Property Manager

JLL; Pune District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Brightstone is seeking a Property Manager for Pune to oversee the full spectrum of on-site property management services for residential communities. You will drive operations, budgeting, vendor management and service delivery to ensure resident satisfaction and property value.

Ideal candidates have an engineering-related degree and 7–8 years in facility/real estate/hotel construction, with strong people leadership and a proven track record of managing SLAs, KPIs, and safety compliance.

Qualifications

• Engineering degree in a relevant field or equivalent experience.
• 7–8 years of work experience in Facility Industry / Real Estate / Hotel or Construction Industry.
• Residential site experience preferred for housing communities.

Responsibilities

• Oversee the full bouquet of property management services at the site to ensure smooth operations.
• Formulate budgeting controls and monitor SLA’s & KPI’s for service delivery.
• Manage vendor quotations, invoices and cost sheets; ensure timely signoffs and payments.
• Ensure health and safety compliance and robust complaint management processes.
• Maintain relationship with clients, consultants, contractors, and authorities for smooth operations.

Skills

People management

Budgeting & cost control

Vendor management

Operational leadership

Education

Engineering degree (Electrical/Mechanical/Civil/Marine) or equivalent

Job description

Tailored residential property management, with Brightstone.

Managing housing complexes, residential townships and residential communities requires subject matter expertise, customised services and a commitment to creating a seamless yet enjoyable living experience. At Brightstone - we are setting a new standard for excellence in residential property management, focused on enhancing resident satisfaction and property value for housing societies nationwide.

Position: Property Manager, Pune

Business: Property and Asset Management, Pune

What this job involves

You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to:

• Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required.
• Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance.
• Maintaining service level agreements and keeping performance indicator scores above excellence.
• Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
• Overseeing all vendor quotations and invoices.
• Ensure proper signoffs for attendance and all the required details for cost sheet submission.
• Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice.
• Ensuring Accuracy of billing information.
• Manpower planning for the site (playing a major role in their hiring process etc.)
• Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out.
• Ensure proper teamwork for all the facilities.
• Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management.
• Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated.
• Dealing with occupants’ queries in verbal/ written form.
• Ensuring robust complaint management process is in place and is followed meticulously
• Communicating and circulating information to occupants’ authorities on operational complications.
• Ensuring health and life safety regulations/ manuals are adhered on site
• All risk assessment recommendations are implemented and enforced for compliances.
• Creating business continuity plans.
• Resolving emergency maintenance matters with urgency.
• Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property.
• Creating and submitting the daily management report (DMR) and the monthly management reports (MMR).
• Coordinate and maintain the as-built drawing and transition document library.
• Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
• Facilitate the services under the Slogan “No Safety No Work”.

Clients:

You will be working on Marvel Ribera which is a Residential located at Bund Garden Pune _

Site dynamics:

1. Work Schedule:

2. Site team: e.g.: Property Manager +2

3. Other details if any

Reporting:

You will be reporting to Operation Manager.

Sound like you? Here is what we’re looking for:

Being Analytical and Meticulous

Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills

Qualifications

You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

Location:

On-site –Pune, MH

Scheduled Weekly Hours:

48

At Brightstone, we’re committed to redefine residential property management across India through innovation, expertise and our drive for excellence. Our people are our greatest asset when it comes to achieving this – professionals who bring passion and precision to every aspect of residential property management.

Brightstone with its affiliates, is a leading service provider of residential property management services in India. We take our responsibility to protect the personal information provided to us seriously.

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