Project Manager With BA Capablities

Fulcrum Worldwide Software; Pune District, Mumbai, Coimbatore District; Hybrid; INR 1,800,000 - 2,400,000; Full time

Job summary

Fulcrum Worldwide Software is seeking an experienced Project Manager to own end-to-end delivery from initiation to closure, including scope, plan, milestones, budget and benefits. You will build and maintain the project plan, RAID log, dependency map and change control, and lead governance with weekly status and steering committee packs for leadership.

The role requires delivering CRM/SaaS/ERP or cloud implementations, managing stakeholders, and applying Agile, Waterfall or hybrid methods.

Qualifications

• 8+ years in IT or business change delivery, including 5+ years as a Project Manager.
• Proven delivery of CRM, SaaS, ERP or cloud implementations end to end.
• Hands-on experience running workshops, mapping processes and writing requirements.
• Strong control of plans, budgets, RAID logs and status reporting.
• Confident communicator with senior stakeholders; able to challenge and negotiate.
• Working knowledge of Agile (Scrum/Kanban) and Waterfall delivery.
• Tools: Jira or Azure DevOps, MS Project or Smartsheet, Confluence, Visio or Miro.

Responsibilities

• Own end-to-end delivery from initiation to closure: scope, plan, milestones, budget and benefits.
• Build and maintain the project plan, RAID log, dependency map and change control.
• Run governance: weekly status (RAG), steering committee packs and decision logs for leadership.
• Manage stakeholders across academic, professional services, IT and third-party suppliers.
• Track scope, time and cost; raise variances early with options and trade-offs.
• Lead delivery using Agile, Waterfall or hybrid methods, matched to the project.
• Coordinate UAT, cut over, go-live readiness and hyper care.
• Manage handover to business-as-usual support and capture lessons learned.

Skills

Project management

Stakeholder management

Agile/Scrum

Waterfall

Governance

Risk management

Jira

Azure DevOps

MS Project

Confluence

Visio

Miro

Education

PRINCE2 Practitioner

PMP

APM PMQ

BA certification

Agile certification

Tools

Jira

Azure DevOps

MS Project

Smartsheet

Confluence

Visio

Miro

Job description

Project management (core -70%)

• Own end-to-end delivery from initiation to closure: scope, plan, milestones, budget and benefits.
• Build and maintain the project plan, RAID log, dependency map and change control.
• Run governance: weekly status (RAG), steering committee packs and decision logs for UWL leadership.
• Manage stakeholders across academic, professional services, IT and third-party suppliers.
• Track scope, time and cost; raise variances early with options and trade-offs.
• Lead delivery using Agile, Waterfall or hybrid methods, matched to the project.
• Coordinate UAT, cut over, go-live readiness and hyper care.
• Manage handover to business-as-usual support and capture lessons learned.

Business analysis (high level - 30%)

• Run discovery workshops to understand current processes, pain points and goals.
• Map current-state and future-state processes.
• Capture and prioritize high-level requirements and user stories.
• Maintain traceability from requirements to solution, test and sign-off.
• Support gap and impact analysis, including change impact on staff and students.
• Translate business needs for technical teams and solution architects; detailed analysis is supported by specialists where needed.

Requirements

Essential

• 8+ years in IT or business change delivery, including 5+ years as a Project Manager.
• Proven delivery of CRM, SaaS, ERP or cloud implementations end to end.
• Hands-on experience running workshops, mapping processes and writing requirements.
• Strong control of plans, budgets, RAID logs and status reporting.
• Confident communicator with senior stakeholders; able to challenge and negotiate.
• Working knowledge of Agile (Scrum/Kanban) and Waterfall delivery.
• Tools: Jira or Azure DevOps, MS Project or Smartsheet, Confluence, Visio or Miro.

Desirable

• Experience in UK higher education (e.g. student lifecycle, admissions, SIS, LMS, Salesforce Education Cloud).
• Awareness of UK GDPR and data protection in project delivery.
• Experience managing third-party suppliers and fixed-price delivery.

Qualifications

• PRINCE2 Practitioner, PMP or APM PMQ (one required).
• Agile certification (e.g. PSM, AgilePM) desirable.
• BA certification (e.g. BCS Business Analysis, CBAP) desirable.

Behaviours

• Ownership mindset: drives outcomes, not just activities.
• Structured and calm under pressure.
• Collaborative and empathetic with non-technical stakeholders.