Responsibilities
- Lead project teams and ensure service-level support for the SSO application. Being the primary contact for SSO, onboard the departments. Coordinate with eGovernance stakeholders, departments, and CDAC technical teams.
- Troubleshoot and resolve service requests from CDAC and stakeholders.
- Manage teams, resources, timelines, and project execution. Communicate progress, risks, and updates to stakeholders.
- Monitor system performance, troubleshoot and escalate issues and support service requests.
- Report directly to the Program Director of the SSO project.
Experience
- Minimum 8+ years of experience
- Experience in relevant key responsibilities and experience in Government sector is preferable
Education Qualification
B.E/B.Tech/BCA/MCA/ MBA/M.Tech/ME Or equivalent courses with relevant certifications