Project Manager IT Services

Tarlan Ai; Surat, Hyderabad; Hybrid; INR 1,500,000 - 2,100,000; Full time

Job summary

Tarlan Ai is seeking a commercially sharp Project Manager to own client engagements end to end, including the financial health and growth of the account. You will lead cross-functional delivery teams across distributed, multi-country setups, both onsite and offshore, without direct reports, while driving governance and strategic outcomes.

Ideal candidates have 6–12 years in project/program management, strong client-facing experience, and certification like PMP/PRINCE2; MBA is a plus.

Qualifications

• 6–12 years of overall experience with at least 4+ years in Project or Program Management.
• Proven experience delivering complex technology, data, or digital transformation programs with direct client-facing delivery.
• Hands-on in project estimation, financial forecasting, margin management, resource planning, and change control.

Responsibilities

• Own end-to-end delivery of complex programs including planning, execution, tracking, RAID, and closure.
• Track revenue, cost, and margin; manage timesheets, invoicing, and resource utilization.
• Lead delivery using Agile or hybrid methods; provide regular delivery and financial reports to leadership and clients.
• Build trusted client relationships at operational and executive levels; run governance meetings and manage account health.
• Identify opportunities to expand engagements (SoW, TP/Managed Services) and contribute to new proposals.
• Lead and coach cross-functional delivery teams and contribute to reusable assets and delivery standards.

Skills

Project management

Stakeholder management

Agile delivery

Budgeting & forecasting

Negotiation

Cross-functional leadership

Communication

Education

PMP or PRINCE2 certification

MBA

Agile certification (CSM/SAFe/PMI-ACP)

Tools

Syndigo

Job description

About the Opportunity

Our client is a fast-growing enterprise data and AI consultancy that helps System Integrators unlock the full value of Syndigo's PIM/MDM ecosystem, delivering master data and product information management programs for global enterprises. With teams spanning India and the US and over a decade of hands-on data consulting experience, they combine deep domain expertise with a hands-on, entrepreneurial culture.

About the Role

We're looking for a commercially sharp, entrepreneurial Project Manager to own client engagements end to end, not just delivery mechanics, but the financial health and long-term trajectory of the account. You'll be the person clients trust at both the operational and executive level, comfortable leading through ambiguity and complexity across distributed, multi-country teams (onsite, nearshore, offshore). This is an individual contributor role: you won't carry direct reports, but you'll lead and coach delivery teams day to day and be expected to grow into the kind of person other people follow.

Key Responsibilities

Delivery & Commercial Ownership

• Own end-to-end delivery of complex programs: planning, execution, tracking, RAID/risk management, and closure
• Track revenue, cost, and margin throughout the engagement; manage timesheets, invoicing, and resource utilization
• Apply Agile or hybrid delivery methodologies (Scrum, Kanban) suited to the engagement
• Provide regular delivery and financial reporting to leadership and clients

Client Relationships & Account Health

• Build trusted relationships with client stakeholders at both operational and executive levels
• Run governance meetings and QBRs; monitor account health across delivery, relationship, commercial, and strategic dimensions
• Track client satisfaction and proactively resolve concerns before they escape
• Build advocacy through references, case studies, and testimonials where the engagement earns it

Account Growth

• Identify opportunities to expand engagements, including SoW extensions and evolving arrangements from T&M to Fixed Price to Managed Services
• Feed delivery insight, estimates, and solution input into new proposals, working alongside Sales and practice leaders

Team Leadership & Practice Building

• Lead and coach cross-functional delivery teams (business analysts, implementation consultants, architects) without formal people-management ownership
• Contribute to reusable delivery assets, templates, and accelerators, and help raise delivery standards across the wider team

What We're Looking For

• 6-12 years of overall experience, with at least 4+ years specifically in Project or Program Management
• Proven experience managing complex technology, data, or digital transformation programs, including direct client-facing delivery
• Hands-on experience with project estimation, financial forecasting, margin management, resource planning, and change control
• Experience leading distributed or multi-country delivery teams
• Strong commercial understanding across T&M, Fixed Price, and Managed Services / Outcome-based models
• Comfortable leading through ambiguity, with strong negotiation, influencing, and conflict-resolution skills
• PMP or PRINCE2 certification required; CSM, SAFe, or PMI-ACP is a plus
• Prior experience with Syndigo, PIM, MDM, or data programs is a strong plus, though not mandatory
• An MBA (Tier 1 or Tier 2 institute) is a good-to-have, not a requirement