Project Manager/Coordinator

Neurosynaptic Communications; Kendrapara; On-site; INR 500,000 - 800,000; Full time

Job summary

Neurosynaptic Communications is seeking a Clinic Operations Manager to drive the setup, onboarding, and readiness of ReMeDi Clinics across assigned locations in Odisha. You will oversee telemedicine readiness, infrastructure, branding, and asset documentation to ensure smooth launches.

You will own clinic performance targets, develop local demand-generation strategies, foster partnerships with ASHA/ANMs, coordinate teleconsultations, monitor daily metrics, and ensure quality and compliance

Responsibilities

• Support onboarding and operationalization of ReMeDi Clinics in assigned locations.
• Ensure readiness of Telemedicine platform and devices; Internet connectivity and power backup; clinic infrastructure and branding.
• Maintain records of clinic assets and setup documentation.
• Take ownership of clinic performance targets and community engagement and outreach, including daily and monthly patient footfall and revenue from services.
• Develop and execute local demand-generation strategies: map villages, catchment areas, and patient segments; activate referral networks through ASHAs, ANMs, and local influencers.
• Drive walk-ins and repeat visits; plan and execute targeted outreach activities.
• Monitor and report daily/weekly/monthly performance against targets; build relationships with ASHA workers, ANMs, and local health influencers.
• Plan and execute health camps, screening programs, and awareness drives to promote clinic services; ensure sustained community engagement.

Skills

Community engagement

Partnership development

Teleconsultation coordination

Data tracking and reporting

Quality and compliance

Job description

Clinic Setup and Operational Readiness

• Support onboarding and operationalization of ReMeDi Clinics in assigned locations.
• Ensure readiness of:
• Telemedicine platform and devices
• Internet connectivity and power backup
• Clinic infrastructure and branding
• Maintain records of clinic assets and setup documentation.

Driving Footfall and Revenue (Core Responsibility)

• Take ownership of clinic performance targets and community engagement and outreach, especially:
• Daily and monthly patient footfall
• Revenue from consultations, diagnostics, pharmacy, and allied services
• Develop and execute local demand-generation strategies, including:
• Mapping villages, catchment areas, and patient segments
• Identifying high-need groups (chronic patients, maternal health, elderly, etc.)
• Activating referral networks through ASHAs, ANMs, and local influencers
• Drive walk-ins and repeat visits
• Plan and execute targeted outreach activities
• Monitor and report daily/weekly/monthly performance against targets
• Build strong relationships with:
• ASHA workers, ANMs, and local health influencers
• Community leaders and grassroots organizations
• Plan and execute health camps; screening programs (NCDs, maternal health, etc.); awareness drives to promote clinic services
• Ensure sustained community engagement to drive repeat visits.

Partnership Development

• Identify and develop local partnerships
• Leverage partnerships to increase reach, referrals, and service uptake.

Clinic Operations Monitoring

• Oversee day-to-day functioning of clinics.
• Ensure availability and proper usage of all resources
• Troubleshoot operational issues in coordination with internal teams.

Teleconsultation Coordination

• Ensure smooth scheduling and execution of teleconsultations.
• Coordinate with doctors for availability and consultation flow.
• Support clinic staff in managing and reporting patient queues and maintaining records.

Data Tracking and Reporting

• Monitor and report on key metrics
• Ensure accurate daily, weekly, and monthly reporting.
• Analyze data to identify gaps and improve performance.
• Conduct refresher sessions and ensure adherence to SOPs.

Quality and Compliance

• Ensure adherence to operational protocols and relevant guidelines.
• Monitor patient experience and service quality.
• Support audits, reviews, and documentation requirementsRole & responsibilities

Preferred candidate profile