Project Manager

Smart Interviews; Hyderabad; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Smart Interviews in Hyderabad is seeking an experienced Project Manager – Tech Operations & Delivery to lead cross-functional teams, drive operational excellence, and optimize processes across technology and learning delivery. The ideal candidate will have a proven track record of managing multiple teams, driving accountability, and delivering high-quality outcomes in a fast-paced environment.

You will own end-to-end delivery, track KPIs, develop dashboards, and implement scalable governance to

Qualifications

• 15+ years in PM/Operations/Delivery roles.
• Bachelor's degree in Engineering, Technology or Management.
• Strong understanding of Agile, Scrum, and PM frameworks.
• Experience implementing governance, performance management, and scalable processes.

Responsibilities

• Drive end-to-end project and operations execution across tech and delivery teams.
• Define daily, weekly, and monthly operational targets and ensure timely achievement.
• Lead daily Scrum meetings, sprint planning, reviews, and retrospectives.
• Develop KPI dashboards and performance reports; track team productivity and quality.

Skills

Agile methodologies

Scrum

Leadership

Stakeholder management

Cross-functional leadership

Data dashboards

Operational excellence

Problem solving

Education

Bachelor's degree

Master's degree (advantage)

Job description

Hi there, we’re Smart Interviews!

We’re all about turning skills into success. Since 2016, we’ve helped 51,000+ students improve their problem-solving and logical thinking, securing jobs at top companies like Microsoft, Amazon, Adobe, Qualcomm, Oracle, VISA, and more.

Our journey started with Amit Bansal, an IIIT-H alumnus who previously worked at Amazon and D.E. Shaw. As a bootstrapped company, Amit’s passion for transforming tech education drives everything we do. He’s on a mission to bridge the skill gap and make learning practical and effective.

Together with our team, we focus on real-world training, personalized support, and mentorship to prepare you for success in the fast-changing tech industry. We’re not just here to help you ace interviews—we’re here to help you build a strong career!

We’re on a mission to bring quality education and the right opportunities to students from tier 2 and tier 3 engineering colleges. With a dedicated team of 60+ members, we’re working hard to make this vision a reality—and now, we’re looking for a star performer to join us as a Project Manager.

About the Role

We are looking for an experienced and highly execution-oriented Project Manager – Tech Operations & Delivery to lead project execution, operational excellence, and process optimization across our technology and learning delivery teams. The ideal candidate will have a proven track record of managing cross-functional teams, driving accountability, implementing scalable processes, and delivering high-quality outcomes in a fast-paced environment.

Key Responsibilities-

Project & Operations Management:

• Drive end-to-end execution of technology and operational projects.
• Define daily, weekly, and monthly operational targets and ensure timely achievement.
• Monitor project timelines, dependencies, risks, and deliverables.
• Maintain task trackers and ensure accountability across teams.
• Coordinate with multiple stakeholders to ensure smooth execution.

Agile & Delivery Management:

• Lead daily Scrum meetings, sprint planning, reviews, and retrospectives.
• Track batch-wise progress and delivery through structured batch trackers.
• Identify bottlenecks and proactively resolve execution challenges.
• Ensure projects are delivered within agreed timelines and quality standards.

Performance Management:

• Define, monitor, and improve Key Performance Indicators (KPIs).
• Develop performance dashboards and operational reports.
• Track team productivity, quality metrics, and operational efficiency.
• Work closely with leadership during performance review and appraisal cycles by providing objective performance data and insights.
• Drive continuous process improvements and automation wherever possible.
• Build scalable operational frameworks that improve efficiency and consistency.

Quality & Mentorship:

• Monitor overall batch quality and learning delivery standards.
• Establish mentor-mentee tracking mechanisms to improve team development and accountability.
• Conduct regular operational reviews and identify areas for improvement.
• Ensure high standards of execution across all batches and projects.

Required Qualifications:

• 15+ years of experience in Project Management, Operations Management, Program Management, or Delivery Management.
• Bachelor's degree in Engineering, Technology, Management, or a related field. A Master's degree is an added advantage.
• Strong understanding of Agile methodologies, Scrum, and project management frameworks.
• Experience implementing operational processes, governance frameworks, and performance management systems.
• Excellent leadership, stakeholder management, and problem-solving skills.
• Strong analytical skills with experience in KPI tracking, dashboards, and operational reporting.
• Ability to lead cross-functional teams in a high-growth, fast-paced environment.

Preferred Skills:

• Experience managing technology or edtech operations.
• Experience building scalable operational systems and quality assurance processes.
• Strong communication, coaching, and team development skills.

What We're Looking For:

• A highly organized and execution-focused leader.
• Someone who can build systems rather than manage firefighting.
• A professional who thrives on accountability, operational excellence, and continuous improvement.
• A leader capable of driving execution, mentoring teams, and improving delivery quality at scale.

10AM-7PM

Hitec City.