Project Management Officer

Atidan Technologies; Mumbai; Hybrid; INR 350,000 - 550,000; Full time

Job summary

Atidan Technologies in Mumbai seeks a project coordinator with 1–5 years in IT services. You will facilitate communication with internal and external stakeholders, organize meetings, capture minutes, and ensure action points are closed.

You will monitor support tickets, review timesheets, and help improve delivery processes while the role stays hybrid (2–3 days in office, with potential to move to 5 days).

Qualifications

• 1-5 years in Project coordination in an IT services company.
• Facilitates communication with the Internal and External stake holders.
• Organizing multiple business meetings, capturing minutes of meetings, and making sure action points are closed.
• Monitoring support and proposal tickets and assigning it to the right resources with help of project managers.
• Periodically reviewing/auditing project email DLs.
• To ensure project related documents are updated by project managers.
• Monitoring Email and MS teams channel for client escalations & ensuring corrective measures & actions are taking on them by respective resources.
• Improving operation/delivery related processes.
• Scheduling & coordinating organizational level meetings.
• Verifying, reviewing, and validating timesheets and ensuring review changes are incorporated.
• Regularly compile and communicate information related to critical activities, resources, and project timelines.
• Good in MS Excel.

Responsibilities

• Facilitates communication with internal and external stakeholders.
• Organizes meetings, captures minutes, and ensures closure of action items.
• Monitors support and proposal tickets and assigns to resources with PM help.
• Reviews project emails and keeps project documents updated.
• Handles client escalations via email/MS Teams and drives corrective actions.
• Improves operation and delivery related processes.
• Schedules organizational level meetings and coordinates timelines.

Skills

Interpersonal skills

Problem solving

Flexible / multi-role

Presentation skills

Stakeholder management

MS Excel

Meeting coordination

Education

BSc IT

MBA

Tools

MS Excel

MS Teams

Job description

\"Coordinated success starts with a great project coordinator.\"

Atidan global team is looking for candidates who have strong interpersonal skills, problem solver over problem dictators, high on flexibility (global coordination role), pleasing personality (global stakeholder management role), good presentation skills (internal employee trainings).

Required Skills:

• 1-5 years in Project coordination in an IT services company.
• Facilitates communication with the Internal and External stake holders.
• Organizing multiple business meetings, capturing minutes of meetings, and making sure action points are closed.
• Monitoring support and proposal tickets and assigning it to the right resources with help of project managers.
• Periodically reviewing/auditing project email DLs.
• To ensure project related documents are updated by project managers.
• Monitoring Email and MS teams channel for client escalations & ensuring corrective measures & actions are taking on them by respective resources.
• Improving operation/delivery related processes.
• Scheduling & coordinating organizational level meetings.
• Verifying, reviewing, and validating timesheets and ensuring review changes are incorporated.
• Regularly compile and communicate information related to critical activities, resources, and project timelines.
• Good in MS Excel.

Soft Skills:

• Good people and management skills
• Flexible to handle multiple roles and responsibilities as per business demand.
• Strong problem-solving and analytical skills.
• Strong follow up skills and ability to multitask.

Good to have:

• Knowledge of SDLC and agile Scrum methodologies.
• Office Timings: 12:00 PM to 9:00 PM
• Current work mode is Hybrid, minimum 2 to 3 days work from office. Later it will be 5 days working from office.
• Candidates who live nearby Andheri location would be given high preference.
• Preferred would be BSc IT + MBA.
• Atidan technologies started IT services in the year 2005 and we are a well-established 18+ years MNC with 16 years of Microsoft GOLD Partner certified. Also been recognized as ELITE GOLD & directly managed partners.
• We offer a boutique of Enterprise Software development, Cloud Engineering and Premium Staffing services.
• We have offices globally in US, UK, Singapore, India, and consultants in 14 countries.
• Our services include delivering cutting-edge tech solutions on Azure Cloud Migrations, Mobile technologies, Microsoft Power Platform, MS Dynamics, SharePoint, IOT, Artificial Intelligence, M365, Analytics & Custom Apps.
• Our customers include several fortune 1000 companies in USA and rest of the world like New York Times, Times Warner, Disney, Comcast, General Mills, etc
• Our work has been recognized by Gartner, Microsoft, IBM, Apple and Great place to Work.
• We had successfully completed close to 300+ engagements in just last two years, 2022 was phenomenal growth in IT Infra for us.
• We are now in demand for 24/7 operations & Full-stack resources.
• We provide personalised learning path for your career growth. It includes upskilling and training program. You are given access to thousands of specially curated trainings. We sponsor certifications.

For more details, please visit our LinkedIn page: https://in.linkedin.com/company/atidan-technologies-pvt-ltd