Project Lead-Mumbai

Aditya Birla Health Insurance Company Limited; Maharashtra; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Aditya Birla Health Insurance Company Limited is seeking a Business Analyst/Bridge role to gather and document business requirements, create clear BRDs, and act as a bridge between business users and IT apps teams. The role includes facilitating stakeholder negotiations, enabling automated processes, and ensuring successful project delivery through thorough UAT and sign‑offs.

You will collaborate with Operations, Underwriting, DOPS, Claims, and Sales to understand needs, articulate future-state

Qualifications

• Experience in requirements gathering and BRD creation.
• Ability to liaison with operations, UW, DOPS, Claims, Sales.
• Experience driving UAT and test case development.

Responsibilities

• Gather and document business requirements to create clear BRDs, including scope, existing and proposed processes, and sign-offs.
• Act as interface between Business and Technology to resolve new products, defects, changes, and functionality requests.
• Participate in strategy and planning to align operations with future growth and outcomes.
• Drive UAT testing with comprehensive test cases from end-user and business perspectives.
• Identify automation opportunities and drive end-to-end automation initiatives.
• Ensure successful delivery of projects with postproduction checks and objective metrics (time, quality, cost).

Job description

Key Result Areas

Supporting Actions

Requirement gathering from Operations, UW, DOPS, Claims, Sales

• Responsible for Understanding and ensure proper gathering of business requirements to create clear, concise and complete business/functional requirement documents (BRD) for assigned projects
• BRD to include the scope, detailed existing process and proposed process flows and relevant sign offs.
• Liaison with all required stakeholders and come up with best solutions.
• Managing QK team and get test cases prepared by them and signed off by business team

Interface between Business and Technology to drive the resolutions on new products, defects and change request or new functionality

• Understanding the needs of multiple stakeholders.
• Facilitating the negotiation of requirements amongst multiple stakeholders and meeting Partners and providing solutions, handling partner integrations.
• Identifying the current- and future-state business processes.
• Strategizing and enabling the business stakeholders envision the future and how their work will need to change to support the future.
• This role will be a bridge between all the business users and IT App team and cater to their systems needs and requirements

Strategy and Planning

• Activity to set priorities, strengthen operations, establish agreement around intended outcomes/results and adjust the organization's growth in response to a changing environment.
• A disciplined effort that produces fundamental decisions and actions that shape and guide our operations with a focus on the future.
• Effective strategic planning articulates the actions that are required to make progress

UAT Testing

• Complete and thorough testing that includes all scenarios and for all systems which will have an impact on that particular project is to be done
• UAT has to be initiated and finished within the specific and defines timelines
• Manage the creation of relevant test cases to test the functionality of the new solutions from an end user and business perspective

Automation of process

• One has to take the initiative to identify the automation required in any of the existing process.
• Complete process of understanding the gap, discussing the system change that’s needs to be done in process as well as system to achieve the target of automation.

Successful delivery of project

• A proper postproduction check is to be done which should ideally involve no defects and have smooth functioning in the production region.
• Minimum or no change request to be raised for this project which ensures the success of the project
• Success of the project to be measured on the following:
• Time
• Quality
• Cost