Project Engineering Entry Professional

Hitachi Energy Ltd.; Chennai District; Vor Ort; INR 600.000 - 900.000; Vollzeit

Zusammenfassung

Hitachi Energy Ltd. in India seeks an Order Management Specialist to support the INOPC PG center. You will manage orders using SAP, forecast demand, and coordinate with operations to ensure timely deliveries and invoicing.

The role requires 4–8 years of experience, strong communication, and proficiency in SAP R/3, Salesforce CRM, and MS Office. You will engage with customers daily to drive improvements and maintain high service levels.

Qualifikationen

• Bachelor’s degree with 4-8 yrs. of experience.
• End-use working knowledge in SAP - SAP R/3 (ERP).
• Case management in Salesforce CRM.
• Very good communication & customer handling skills.
• Ability to handle high load capacity by setting priorities.

Aufgaben

• Handle priority deliveries to support customers in meeting targets.
• Order booking using SAP.
• Address change management requests from customers.
• Support order forecasting based on trends.
• Coordinate with operations to support production status, priority deliveries, delays, and invoicing.
• Provide order acknowledgements to obtain order status.
• Generate invoices for orders and verify disputes.
• Handle escalations from customers/clients.
• Prepare and share reports/trackers to manage daily volume and team productivity.
• Interact with clients daily to discuss areas for improvement.
• Perform pre-shipment and case management audits.

Kenntnisse

Excellent communication

Customer handling

High workload management

Ausbildung

Bachelor’s degree

Tools

SAP R/3

Salesforce CRM

Excel

Word

PowerPoint

Jobbeschreibung

General Information

As an Order Management Specialist for INOPC PG you will be part of Operation Center in India (INOPC-PG), aiming to develop a global value chain, where key business activities, resources and expertise are shared across geographic boundaries in order to optimize value for Hitachi Energy customers across markets. It provides high quality engineering and commissioning support to Business Units and Center of Excellence across the Hitachi Energy world. This is an important step from Hitachi Energy’s Global Foot Print strategy. PS Operation Center Services are System design, Primary side design, Secondary side design, Sourcing, Installation and commissioning.

Task

As an Order Management Specialist for INOPC PG you will be responsible for

• Handling priority deliveries to support customer to meet their target.
• Order booking using SAP
• Address change management request from customer.
• Support Order forecasting based on trend.
• Co-ordination with operation department to support customer on production status, priority deliveries, delivery delays, invoicing
• Providing Order acknowledgement to get the status of the order.
• Generating invoice for the orders.
• Verifying Invoice and disputes.
• Handling escalations from customer/client.
• Preparing and sharing reports/trackers to manage daily volume & monitor team productivity.
• Interacting with clients/customers in daily basis to discuss about areas of improvement.
• Doing pre-shipment and case management audit.

Requirement

• Bachelor’s degree with 4-8 yrs. of experience.
• End-use working knowledge in SAP - SAP R/3 (ERP)
• Case management in SalesForce CRM.
• Very good communication & customer handling skills
• Ability to handle high load capacity by setting priorities.
• Proficient in Microsoft office tools (Excel, Word & Powerpoint) )

Publication date : 2026-10-07