Project Coordinator – One Stop Elderly Centre

HelpAge India; Gurgaon; On-site; INR 350,000 - 520,000; Full time

Job summary

HelpAge India invites applications for a Project Coordinator role to drive the establishment, operation, and growth of One Stop Elderly Centre (OSEC) in Gurgaon. You will plan, implement and monitor integrated elder-care services under donor commitments.

The role requires a Master’s degree in social development fields and 3–5 years of program management experience, with strong leadership and stakeholder engagement skills. Equal opportunity employer.

Qualifications

• Master’s degree in Social Work / Public Health / Development Studies / related field.
• 3–5 years of experience in program management, preferably in elderly care or community development.
• Experience in managing multi-stakeholder projects and donor-funded programs.
• Strong program management and leadership skills.
• Knowledge of elderly welfare schemes & social protection systems.
• Monitoring, evaluation and reporting expertise.
• Problem-solving and decision-making skills.
• Ability to work in dynamic environments.
• Should be sensitive to the cause of the organisation.

Responsibilities

• Lead setup, operationalization, and expansion of OSEC centres at assigned locations.
• Develop annual work plans, budgets, and implementation strategies.
• Ensure infrastructure, staffing, and systems are aligned with OSEC standards.
• Oversee day-to-day delivery of integrated services including healthcare and psycho-social support.
• Monitor service quality, utilization, and beneficiary satisfaction.
• Build and manage partnerships with hospitals, NGOs, and community organizations.
• Engage stakeholders and CSR partners for program sustainability.
• Supervise staff and build team capacity through ToT and training.
• Develop program indicators and ensure data quality in MIS.
• Prepare timely donor and internal program reports.

Education

Master’s degree in Social Work / Public Health / Development Studies / related field

Job description

Project Coordinator – One Stop Elderly Centre

Sector 104, Gurgaon, India | Posted on 08/05/2026

Position:ProjectCoordinator – One Stop Elderly Centre

Location:Gurgaon (Old)

HelpAgeIndia is a secular, not-for-profit organisation in India, registered under theSocieties’ Registration Act of 1860. Set up in 1978, the organisation worksfor the cause and care of disadvantaged older persons to improve their quality of life. It runs healthcare, agecare, livelihood, disasterresponse and awareness initiatives throughout the country & advocatesstrongly for the elder cause. It became the first and only Indian organization to be honoured with the ‘UN Population Award 2020’ for its exemplary work in thefield of ageing and population issues, and earlier in 2014, has been therecipient of ‘Vayoshreshtha Samman’ by Government of India, as aninstitution working for senior citizens. We have been awarded highest CRISIL VO1A grading for excellence in operations and high credibility. We have beenrecognised as a Great Place to Work.

The Project Coordinator– One Stop Elderly Centre(OSEC) is responsible for driving the establishment,management, and sustainability of an integrated elderly care hub ,ensuring delivery of preventive, primitive, and rehabilitative services underone roof. The role is accountable for end-to-endprogram planning, implementation, service quality, stakeholder engagement, andperformance outcomes , aligned with organizational goals and donorcommitments.

Key Responsibilities

1. Program Planning & Implementation

• Lead setup, operationalization, and expansion of OSEC centres atassigned locations
• Develop annual work plans,budgets, and implementation strategies
• Ensure infrastructure,staffing, and systems are aligned with OSEC standards

2. Service Delivery & Quality Assurance

• Oversee day-to-day delivery of integratedservices , including:
• Healthcare, physiotherapy, psycho-socialsupport
• Legal aid, social securityfacilitation
• Day care, recreation, anddigital literacy
• Ensure services are accessible, inclusive, andbeneficiary-centric
• Monitor service quality, utilization, andbeneficiary satisfaction

3. Partnership & Stakeholder Management

• Build and managepartnerships with:
• Hospitals, NGOs,community-based organizations
• Enable service convergence for healthcare,pensions, insurance, and legal support
• Managementof referral cases to territory care hospitals
• Engage local stakeholdersand CSR partners for program sustainability

4. Team Management & Capacity Building

• Supervise OSEC staff, includingoutreach workers & Physiotherapist
• Build team capacity usingstructured training and Trainingof Trainers (ToT) models
• Ensure strong performance management and supportivesupervision

5. Monitoring, Evaluation & Reporting

• Develop and track program indicators, outputs, andoutcomes.
• Strengthen MIS systemsandensure data quality andaccuracy
• Submit timely program reports tointernal and donor stakeholders
• Conduct regular field visits, audits, and reviewmeetings.
• Manage program budgets, ensure cost-effectiveness, andmonitor utilization.
• Ensure compliance with budgetary guidelines and donorrequirements.
• Regular donor reporting and communication through stateteam.

7. Documentation & Knowledge Management

• Document best practices, case studies, and successstories.
• Support research, learning, and dissemination ofprogram insights.
• Contribute to evidence-building for scaling the OSECmodel
• Operational One Stop ElderlyCentres serving targeted beneficiary coverage
• Improved access to healthcare, social security, andpsychosocial support for elderly.
• Strong community and institutional partnerships
• High-quality program, financial, and impact reporting
• Documented case studies / best practices annually

Requirements

Qualifications & Experience

• Master’sdegree in Social Work / Public Health / Development Studies / relatedfield.
• Preferably3–5 years of experience in program management, preferably in elderly care,health, or community development or in managing urban and community-basedservice centres
• Experiencein managing multi-stakeholder projects and donor-funded programs.
• Strongprogram management and leadership skills.
• Knowledge of elderly welfare schemes & social protection systems
• Monitoring& evaluation and reporting expertise.
• Problem-solvingand decision-making skills.
• Abilityto work in dynamic environments.
• Should be sensitive to the cause of theorganisation

Disclaimer:The Job Description above is not an exhaustive list of skills, efforts, duties,and responsibilities associated with the position.

HelpAge India is an Equal Opportunity Employer and considers applicants for all positions without prejudice to caste, religion or belief, sex, genderidentity, disability or any other characteristics protected by applicable laws.