Project Coordinator

Miles Education; Bengaluru; On-site; INR 250,000 - 450,000; Full time

Job summary

Miles Education is hiring a Program Coordinator Student Success in Bengaluru for night shift responsibilities. You will handle student queries, support onboarding, and coordinate with internal teams to resolve issues, contributing to student engagement and retention.

The role requires strong communication, basic CRM knowledge, and a proactive, customer-focused approach. Freshers or those with up to 3 years of experience are welcome to apply, with a typical on-site work arrangement.

Qualifications

• Good communication and interpersonal skills.
• Basic computer/CRM knowledge.
• Customer-focused and proactive attitude.

Responsibilities

• Handle student queries and provide program support.
• Coordinate with students for onboarding and follow-ups.
• Ensure smooth student engagement and retention.
• Maintain student records and track progress.
• Coordinate with internal teams to resolve issues.

Skills

Good communication

Interpersonal skills

CRM knowledge

Tools

CRM software

Job description

Position: Program Coordinator Student Success
Experience: 0–2 Years
Shift: 10:00 PM – 7:00 AM
Working Days: 6 Days

Key Responsibilities

• Handle student queries and provide program support.
• Coordinate with students for onboarding and follow-ups.
• Ensure smooth student engagement and retention.
• Maintain student records and track progress.
• Coordinate with internal teams to resolve issues.

Requirements

• Good communication and interpersonal skills.
• Basic computer/CRM knowledge.
• Customer-focused and proactive attitude.
• Freshers and candidates with 0–3 years’ experience can apply.