Project Consultant

Cvent, Inc.; Gurugram District; On-site; INR 500,000 - 800,000; Full time

Job summary

Cvent, Inc. is seeking a client-focused Onsite Solutions Specialist in India to manage the onsite experience for events. You will train clients on hardware and software, act as a strategic advisor, and coordinate with partners to ensure smooth delivery.

Ideal candidates have 2–3 years of client-facing experience, strong communication skills, and the ability to multi-task in a fast-paced environment. Knowledge of printers/routers and MS Office is a plus.

Qualifications

• Minimum 2–3 years of client-facing experience.
• Excellent verbal and written communication.
• Ability to multi-task in a dynamic, startup-like environment.
• Knowledge of hardware (printers/routers) is a plus.
• MS Office and Salesforce experience preferred.

Responsibilities

• Serve as a primary contact for the customer, managing onsite experience using Cvent Onsite Solutions.
• Train clients on hardware and software end-to-end.
• Act as strategic advisor for all assigned events.
• Support and consult on leveraging Onsite Solutions via milestones and standardized operations.
• Coordinate with strategic partners to deliver hardware and supplies onsite.
• Identify product improvements based on client needs.
• Handle onsite escalations and occasional out-of-hours/weekend work.
• Manage multiple concurrent projects and track milestones.

Skills

Client interaction

Communication

Multitasking

Teamwork

Relationship building

Onsite event management

Tools

MS Office

Salesforce

Job description

Overview

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

In This Role, You Will:

• Serve as a point of contact for the customer, managing their onsite experience using Cvent’s Onsite Solutions
• Training the clients on the hardware (Router, Printer, Badges) and the software from end to end
• Serve as a point of contact and strategic advisor for all assigned events (small to medium in size & scope)
• Directly support and consult with customers on how to best leverage Cvent’s Onsite Solutions through timeline-specified milestones and standardized operations
• Work with the strategic partners to ensure successful delivery of hardware and supplies onsite
• Identify and define product improvements and enhancements as they pertain to client needs and overall deployment
• Serve as a point of contact for Onsite escalations and should be flexible working out of office hours and on weekends
• Manage several concurrent projects
• Communicate and adhere to project milestones

Here’s What You Need:

• Candidate should have a minimum of 2-3 years of client interaction experience.
• Excellent communication skills (verbal and written)
• Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment
• Must be able to integrate knowledge across disciplines to ensure event execution success
• Ability to work within a team to achieve goals
• Strong business acumen, ethics and high integrity
• Excel at developing relationships over Zoom and email.
• Strong understanding of the onsite event management experience.
• Candidate should have basic knowledge about hardware (printer, routers)
• Able to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software