Project Consultant

Namely; India; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Cvent in India is seeking a hands-on Onsite Events Specialist to manage client experiences with our Onsite Solutions platform. You will train clients on hardware and software, act as the primary contact for events from small to medium scale, and work with partners to ensure timely delivery of equipment on site.

Ideal candidates bring 2–3 years of client interaction, strong communication, and the ability to multi-task in a dynamic environment.

Qualifications

• 2–3 years of client interaction experience.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-changing environment.
• Capable of integrating knowledge across disciplines for event execution.
• Team player with strong business acumen and integrity.
• Experience delivering onsite event experiences and customer training.
• Familiar with hardware (printers, routers) and MS Office.

Responsibilities

• Serve as the customer point of contact for onsite experiences using Cvent Onsite Solutions.
• Train clients on hardware (Router, Printer) and software end-to-end.
• Directly support and advise on events from small to medium scope.
• Collaborate with strategic partners to deliver hardware and supplies onsite.
• Identify product improvements based on client needs during deployment.
• Handle onsite escalations and be available outside standard hours and weekends.
• Manage several concurrent projects and adhere to milestones.
• Communicate progress and milestones to stakeholders.

Skills

Client interaction

Excellent communication

Multi-tasking

Team collaboration

UX/service mindset

MS Office

CRM familiarity

Onsite event management

Hardware basics

Tools

Salesforce

MS Office

Printer hardware knowledge

Router knowledge

Job description

Overview

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

In This Role, You Will

• Serve as a point of contact for the customer, managing their onsite experience using Cvent’s Onsite Solutions
• Training the clients on the hardware (Router, Printer, Badges) and the software from end to end
• Serve as a point of contact and strategic advisor for all assigned events (small to medium in size & scope)
• Directly support and consult with customers on how to best leverage Cvent’s Onsite Solutions through timeline-specified milestones and standardized operations
• Work with the strategic partners to ensure successful delivery of hardware and supplies onsite
• Identify and define product improvements and enhancements as they pertain to client needs and overall deployment
• Serve as a point of contact for Onsite escalations and should be flexible working out of office hours and on weekends
• Manage several concurrent projects
• Communicate and adhere to project milestones

Here’s What You Need

• Candidate should have a minimum of 2-3 years of client interaction experience.
• Excellent communication skills (verbal and written)
• Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment
• Must be able to integrate knowledge across disciplines to ensure event execution success
• Ability to work within a team to achieve goals
• Strong business acumen, ethics and high integrity
• Excel at developing relationships over Zoom and email.
• Strong understanding of the onsite event management experience.
• Candidate should have basic knowledge about hardware (printer, routers)
• Able to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software