Program Officer- CCI (Mumbai)

Catalysts for Social Action(CSA); Mumbai; On-site; INR 500,000 - 800,000; Full time

Benefits offered by this job

Laptop provided

Two-wheeler allowance

Job summary

Catalysts for Social Action (CSA) in Mumbai is seeking a Program Officer to drive operations across interventions with CNCP children within a cluster of CCIs. The role emphasizes planning, field oversight, and compliance.

You will manage data, budgets, and vendor relations, coordinate with trustees, government officials, and staff, and contribute to knowledge sharing through newsletters and case studies.

Qualifications

• 2-3 years of experience in the Social Sector, preferably in the same domain.
• Fluency in English and Hindi - oral and written.
• Digital proficiency - MS Word, Excel, PowerPoint.
• Self owned Two wheeler and Laptop.

Responsibilities

• Plan & execute location interventions based on CSA annual plan around various programs.
• Make weekly field visit to all allied CCIs in the region and review, strategize, and problem solve different program activities.
• Help the Trustees/In-Charge & staff align with CSA's objective and ensure compliance per JJ Act.
• Provide regular program progress updates to the reporting Manager and Central Team.
• Record basic and key information of CCIs, resident children, and various interventions.
• Update and analyze program data and facilitate data-based decision making.
• Maintenance of CSA Program records in every CCI.
• Prepare, manage & review annual & day to day budgets for the allocated CCIs.
• Ensure budget utilization and its regular tracking.
• Selection of local vendor with an economic solution and ensure timely quotation submission and bill settlement.
• Co-ordination with internal stakeholders across all locations and with CCI trustees & staff, local govt. relations.
• Organizing capacity building and sensitization training for CCI trustees, staff, and govt officials.
• Prepare & share content for newsletters, website and social media.
• Provide case-study, write-ups & supporting materials - photos/videos; develop success stories.
• Attend trainings and workshops planned by operations team; develop cross-learning opportunities.

Skills

Self-motivated

Empathetic

Fluent English

Fluent Hindi

MS Word

MS Excel

PowerPoint

Laptop

Two-wheeler

Education

Master's Degree in Social Work

Tools

MS Word

MS Excel

PowerPoint

Laptop

Two wheeler

Job description

Job Summary

Job Title: Program Officer. Department: Operations. Location: Mumbai. Reports to: Location In-Charge. Responsible for: Program Implementation & Management.

Key Responsibilities

• Plan & execute location interventions based on CSA annual plan around various programs
• Make weekly field visit to all allied CCIs in the region and review, strategize, and problem solve different program activities
• Help the institution's Trustees/In-Charge & staff to align with CSA's key objective & work approach. Also, empower the management & staff to maintain compliances as per JJ Act.
• Provide regular program progress updates to the reporting Manager and Central Team

Management of Quantitative & Qualitative Data of all the Programs

• Record basic and key information of CCIs, resident children, and various interventions
• Update and analyze various program data and facilitate data-based decision making
• Maintenance of CSA Program records in every CCI

Budget & Vendors Management

• Prepare, manage & review annual & day to day budgets for the allocated CCIs
• Ensure budget utilization and its regular tracking
• Selection of local vendor with an economic solution for all allied CCIs. Also, ensure timely quotation submission and bill settlement

Internal & External Stakeholders Management

• Co-ordination with internal stakeholders across all locations - any support, updates, best practice sharing
• Relationship & Coordination with CCI trustees & staff, local govt. relations along with other stakeholders - CWC, DCPO, Police, Lawyers, Social workers and local NGOs etc.
• Organizing different capacity building and sensitization training for CCI trustees, CCI staff, and respective govt. officials

Assisting in Knowledge development

• Prepare & share content for organizations Newsletter, website and social media
• Provide case-study, write-ups & supporting materials - photos/videos
• Assist in developing success stories

Achieving excellence in project management competencies

• Outline key improvement area & development plan.
• Attend training & workshop planned by operation team- excel and etc.
• Develop cross learning opportunities

Personal Specifications

Qualifications: The profile needs a candidate to be self-motivated, empathetic, and passionate towards the cause since the role focuses on working with CNCP children and carries entire responsibility of all allied CCIs in a cluster. To perform this job successfully, the individual must be able to satisfactorily deliver on each of the essentials listed above.

Educational Qualifications

Master's Degree in Social Work

Experience

2-3 years of experience in the Social Sector, preferably in the same domain

Essentials

Fluency in English and Hindi - oral and written, Digital proficiency - MS Word, Excel, PowerPoint, Self owned Two wheeler and Laptop

Location

Mumbai