Program Coordinator

YosAid Innovation Foundation; Barpeta; On-site; INR 350,000 - 550,000; Full time

Job summary

YosAid Innovation Foundation in India seeks a Program Coordinator to manage the Care Companion Program across public hospital partners. You will oversee end-to-end operations, travel extensively, coordinate with government and health institutions, and ensure effective implementation.

You will deliver training, support capacity building, monitor and improve training quality, and work with designers to test program iterations.

Qualifications

• Experience in healthcare or program management preferred.
• Ability to coordinate with government staff and hospitals.
• Strong problem-solving and organizational skills.

Responsibilities

• Manage end-to-end operations of the CCP with hospital partners.
• Monitor quantitative and qualitative output and address challenges.
• Deliver training materials and conduct ToT sessions in local languages.
• Coordinate booster trainings and post-training debriefs to improve quality.
• Engage with government stakeholders to ensure training outcomes.

Skills

Communication skills

Language proficiency

Willingness to travel

Education

MPH/MHA/MBA/BPT/Bachelor’s in nursing/MSW

Tools

MS Office

Job description

WHO WE ARE

YosAid Innovation Foundation improves outcomes and strengthens health systems in India by promoting innovative healthcare practices and skills among the patients and their families. In collaboration with healthcare institutions and the government, YosAid Innovation Foundation provides healthcare training and actionable skill building to patients and family caregivers on health behaviors and information.

WHAT YOU WILL DO

The objective of this role is to develop a constructive, interactive, continuous and adaptable knowledge-building system for the population accessing public healthcare. As Program Coordinator, you will play a critical role in managing the engagement of the Care Companion Program with our partners.

1. Manage end-to-end operations of YosAid program at identified hospital partners:

Support Program Manager & Senior Program Associate in the implementation and maintenance of the Care Companion Program. The operations of our program are divided into different phases that include both on-site implementation (extensive travel is required) and off-site support. You will be closely involved in each of these phases.

Be the primary coordinator for a set of partners, which include public hospitals. This will require people management, analytical and problem-solving skills.

Attend the review meetings held at hospital and district level for building connections, rapport for smooth implementation of the program.

2. Monitoring of the CCP in partner hospitals

Quantitative Monitoring: Actively monitor the output data for the assigned hospitals and work along with the program manager to address the operational challenges identified during the monitoring process.

Qualitative Monitoring: Conduct class quality audits for a randomly selected set of hospitals every month.

3.Training Delivery and Capacity Building at Identified Hospital Partners

Contribute to effective training preparation by developing training materials and participating in mock sessions.

Facilitate ToT sessions across different content areas in local languages, ensuring alignment with training plans and guidelines.

Support continuous improvement in training quality through post-training debriefs, feedback, and documentation.

Identify training needs and facilitate timely training interventions, including booster training, through effective logistical coordination.

Strengthen facility-level implementation of CCP through facility launch support, field visits, and supportive supervision.

4. Program Iterations/Product Testing:

Work with our in-house team of designers and content creators to implement our experimental design activities in the hospital partners

Gather feedback on the experiments conducted by the team, supporting them in making various operations/content decisions.

WHAT WE ARE LOOKING FOR

The position requires heavy project based travel to various healthcare facilities (DH, SDH, CHC, PHC and AAKs) in a few districts in the given state. Travel may be for an extended duration and sometimes require relocation to another region of the state.

You will be located in district headquarter of your work location

Language criteria: Hindi, Assamese& English any other language will be added advantage(applicant should have fluency in the native language of the state and candidates without above-mentioned language proficiency need not apply).

Healthcare or management background (MPH, MHA, MBA, BPT, Bachelors in nursing), MSW or freshers with relevant experience of government working are also encouraged to apply.

Proficiency in MS Office/G-drive, common computer applications

6months-3 years of relevant work experience with problem solving skills, a team player and an excellent communicator. Freshers with a good academic record and training experience in the govt. the health system during their course will be considered.

Required to manage relations with government staff in a sensitive manner at the same time ensuring their training outcomes are met.