Program Manager, Learning and Workforce Transformation | Onsite - N...

Infopro Learning; Dadri; On-site; INR 3,000,000 - 4,200,000; Full time

Job summary

Infopro Learning, a global workforce transformation company, seeks an experienced Program Manager to lead multi-account delivery across content, training, consulting and platforms. You will guide senior client leaders, manage budgets and timelines, and drive outcomes using AI-enabled planning and reporting.

Enterprise exposure and cross‑functional coordination across geographies are essential. The role emphasizes stakeholder management, executive communication and robust SOW governance to ensure

Qualifications

• 8+ years of experience.
• Bachelor's degree.
• Master's degree or MBA.
• PMP.
• PgMP.
• PRINCE2.

Responsibilities

• Partner with senior client leaders to understand success and shape programs to achieve it.
• Be the client's go-to contact; run steering committees, QBRs and exec reporting.
• Set programs up with stakeholders, scope, baselines, resourcing, vendors and risks.
• Own delivery across accounts including content, training, consulting, talent and platforms.
• Lead cross-functional teams across geographies and time zones; recover when issues arise.
• Own budget, forecast, billing and gross margin.
• Show clients the impact and use data to renew and grow.
• Collaborate with Client Partners and Sales to find new scope and shape proposals.

Skills

MS Project

Excel

PowerPoint

AI Tools

Instructional Design

eLearning Production

Learning Platforms

Program Management

Stakeholder Management

Executive Presentations

Budget and P&L Management

Scope and SOW Management

Risk Management

Vendor Management

Mentoring and Coaching

Business Development Support

Learning Impact Measurement

Managed Services Delivery

Cross-team Dependency Management

Education

Bachelor's degree

Master's degree or MBA

PMP

PgMP

PRINCE2

Job description

About the Company

Infopro Learning is a leading workforce transformation and corporate learning company. The organization provides custom content development, training delivery, consulting, talent solutions, managed services and learning platforms to enterprise clients across the globe. Infopro Learning partners with L&D, HR and business leaders to design and deliver learning and talent programs that drive measurable business impact, and is advancing the use of AI agents in program delivery. The company culture emphasizes ownership of outcomes, strong client relationships, people leadership and continuous improvement of delivery standards, templates and lessons learned.

Key Responsibilities

• Partner with senior client leaders to understand what success means for their business, then shape every program to achieve it
• Be the client's go-to contact and escalation point; run steering committees, QBRs and executive reporting
• Set programs up properly from the start: stakeholders, scope against the SOW, success metrics, baselines, resourcing, vendors and risks
• Own delivery across multiple accounts and concurrent programs, including custom content, training delivery, consulting, talent, managed services and learning platforms
• Lead cross-functional teams across geographies and time zones, and step in to recover work when issues come up
• Own budget, forecast, billing and gross margin
• Show clients the impact of their programs, and use the data to build the case for renewal and growth
• Work with Client Partners and Sales to find new scope and shape proposals and SOWs
• Use AI agents for planning, status reporting, risk tracking, resourcing and QA, and help Project Managers and teams do the same
• Coach and mentor Project Managers, and help shape standards, templates, and lessons learned

Required Qualifications

• 8+ years of experience
• Bachelor's degree
• Master's degree or MBA
• PMP
• PgMP
• PRINCE2

Skills

• MS Project
• Excel
• PowerPoint
• AI Tools
• Instructional Design
• eLearning Production
• Learning Platforms
• Program Management
• Stakeholder Management
• Executive Presentations
• Budget and P&L Management
• Scope and SOW Management
• Risk Management
• Vendor Management
• Mentoring and Coaching
• Business Development Support
• Learning Impact Measurement
• Managed Services Delivery
• Cross-team Dependency Management