Program Manager I, Global Transportation Services (GTS)

Amazon Inc.; Hyderabad; On-site; INR 1,500,000 - 2,800,000; Full time

Job summary

Amazon Inc. is seeking a Program Manager to lead cross-functional initiatives, gather business requirements, and document functional and technical specifications.

You will coordinate large-scale configurations, assemble teams, develop milestones, and manage launch schedules to expand the Amazon transportation network. You will work closely with internal and external stakeholders, demonstrate ownership, and drive process improvements.

Qualifications

• 2+ years of program or project management experience.
• Advanced MS Excel skills (pivot tables, macros, VLOOKUP, etc.).
• Ability to write clear, detailed requirements documents.

Responsibilities

• Lead cross-functional teams to deliver new features and services.
• Gather business requirements and document functional/technical specs.
• Coordinate large-scale configurations via manual and automated processes.
• Identify risks, manage escalations, and ensure timely delivery.

Skills

Teamwork

Communication

Problem solving

Ownership

Learning mindset

Tools

Microsoft Excel

MS Access

SQL

Job description

Program Managers lead projects for cross-functional teams focused on the delivery of a new feature or services to amazon customers. They gather business requirements, document functional and technical specifications, identify appropriate technical processes needed, execute and manage large scale configurations through both manual and automated processes, assemble the right technology and business teams and develop the milestones and launch schedule to ensure timely and successful delivery of the new initiative for the expansion of amazon transportation network. Program Managers contribute cross-functional business and technical skills, assess and manage risks, measure and report on progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints. They rely heavily on influence over authority to drive project deliverables. Excellent communication skills- both verbal and written as a Program Manager will be facilitating flow of information between internal and external stakeholders.

• Demonstrated ability to work in a team
• Proficiency in MS Office, Excel.
• Creative and analytical problem solver with a passion for operational excellence
• Should show high ownership and institute process improvements wherever needed
• Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools
• Must be able to handle escalations or variance in the information and provide resolutions to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
• A natural curiosity and desire to learn.
• Demonstrated ability to own projects end-to-end and work on cross-functional teams

Basic Qualifications

• 2+ years of program or project management experience
• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

Preferred Qualifications

• Knowledge of Lean principles and DMAIC methodology
• Experience in MS Access and SQL
• Experience in requirement gathering and ability to write clear and detailed requirement document

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.