Program Manager I, Global Transportation Services

Amazon Inc.; Hyderabad; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Amazon is seeking a Program Manager to identify, develop and integrate innovative solutions within the Transportation Engineering Systems team. You will own stakeholder engagement, drive process improvements, and shape mid-to-long term planning for supported groups.

You will work across functions to define requirements, create documentation, and prioritize investments for analytics and tech partners. The role involves building dashboards, metrics and driving automation initiatives.

Qualifications

• 2+ years of program or project management experience.
• 3+ years of Computerized Maintenance Management System program experience.
• 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience.
• 3+ years of advanced Microsoft Word and Excel experience.
• Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience.

Responsibilities

• Identify, develop and integrate innovative solutions and programs to improve customer experience.
• Own business stakeholder engagement and drive cross-functional alignment.
• Deliver new or streamline existing processes and programs; shape mid to long term planning and prioritization.
• Define detailed requirements and implement process/system based solutions.
• Create documentation to support defect reduction, productivity improvements and risk mitigation.
• Establish operational structure and change control for evolving landscape; guide investment prioritization.
• Use analytics to understand requirements and drive process improvements.
• Build business reports, dashboards, metrics and negotiate tech feature priority for automation.

Skills

Program management

Analytical skills

Microsoft Word/Excel

Cross-functional collaboration

Education

Bachelor's degree in relevant field

2+ years Amazon RME experience

Tools

MS Access

SQL

Microsoft Projects

Job description

Amazon is seeking a candidate to identify, develop and integrate innovative solutions and programs that lead to improvements that redefine the standards for customer experience in our North American Transportation Network. Amazon transportation encompasses all of the operations that deliver shipments from our fulfillment centers and third party locations to customers worldwide. As a Program Manager on the Transportation Engineering Systems Team, you will own business stakeholder engagement, focus on delivering new, or streamlining existing processes and programs, and shape mid to long term planning and prioritization for supported business groups. You will work cross functionally with a broad range of business stakeholders to define detailed requirements and implement process/system based solutions for the Amazon Fulfillment/Transportation Network. You will also work on creating documentation to support defect reduction, improvements in productivity and identify and mitigate associated risks.
Additionally, this role will create operational structure and change control for our quickly evolving landscape and provide strategic direction and subject matter expertise in determining investment prioritization for our business analytics and tech partners. You will work backwards to understand business requirements and use analytical skills to determine process improvements. You will utilize a range of analytical tools and techniques to build business reports, generate dashboards, create metrics to measure success and negotiate required tech features and their priority while driving process automation.

Basic Qualifications

• 2+ years of program or project management experience
• 3+ years of Computerized Maintenance Management System program experience
• 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience
• 3+ years of advanced Microsoft Word and Excel experience
• Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience

Preferred Qualifications

• Knowledge of Lean principles and DMAIC methodology
• Experience in MS Access and SQL
• Experience in requirement gathering and ability to write clear and detailed requirement document
• Experience using Microsoft Projects software
• Experience with material handling systems (MHS) installation, operation and maintenance
• Experience working in an analytical environment with cross-functional teams

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.