Program Manager - GSP upGrad

upGrad GSP; Dadri; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

upGrad GSP is seeking a data-driven analytics professional to own enrolment analytics, forecasting, and cross-functional project delivery across admissions, recruitment, marketing, product and finance. You will support the annual operating plan and drive governance through regular leadership reviews.

The role requires strong Excel/Sheets skills, SQL or BI capabilities, and the ability to influence across teams while delivering actionable insights. This is a high-visibility India-based position.

Qualifications

• High ownership and ability to operate with ambiguity.
• Strong data orientation and forecasting using Excel/Sheets; SQL or BI skills are a plus.
• Excellent communication and stakeholder management.
• Cross-functional influence and structured problem solving.
• Ability to drive end-to-end projects with multiple teams.

Responsibilities

• Track enrolment trends and forecast with dashboards.
• Run end-to-end cross-functional projects with admissions, recruitment, marketing, product and finance.
• Support annual and quarterly planning and cascade targets.
• Prepare business reviews and drive action trackers to closure.
• Identify bottlenecks in the application-to-enrolment journey and design SOPs for improvements.
• Monitor partner productivity and market shifts to inform strategy.

Skills

Data analytics

Forecasting

Communication

Structured problem solving

Tools

SQL

Power BI

Tableau

Excel

Job description

About upGrad GSP upGrad GSP (formerly Global Study Partners) is upGrad’s study-abroad business — a B2B marketplace that connects students with 600+ universities and colleges across Australia, the UK, Canada, the US, Ireland and New Zealand through a network of 1,300+ recruitment partners. Founded in Sydney in 2015 and acquired by upGrad in 2021, GSP’s India business is one of its fastest-growing markets.

This role works directly with the Business Head for India — a high-visibility seat at the centre of that growth.

Key Responsibilities

• Data analytics and reporting: Track enrolment trends, application funnel and stage-wise conversion; flag drops and spikes early, diagnose the cause, and own dashboards, weekly/monthly MIS and forecasting.
• Driving cross-functional projects: Run projects end to end with admissions, recruitment, marketing, product and finance — scope, timelines, dependencies and closure.
• Business planning and target setting: Support the AOP and quarterly planning cycle; cascade targets to region and partner level and track performance against plan.
• Business reviews and governance: Prepare the Business Head for weekly, monthly and quarterly reviews, and drive action trackers to closure.
• Process design and improvement: Fix bottlenecks across the application-toenrolment journey through SOPs, automation and product inputs.
• Partner and market intelligence: Track partner productivity, intake-cycle patterns and competitor/destination‑market shifts, and convert these into actionable inputs.
• Special projects and new initiatives: Pilot and scale new initiatives — geographies, partner segments or product lines — from business case to handover.
• Stakeholder communication: Keep leadership, global teams and partners aligned with crisp updates and timely escalation.

What we’re looking for

• High ownership: You chase closure without being chased and are comfortable operating with ambiguity.
• Strong data orientation: You can read a funnel and build a forecast. Advanced Excel/Sheets essential; SQL or Power BI/Tableau a plus.
• Brilliant execution: Bias for action, sharp prioritisation and relentless followthrough.
• Excellent communication: Crisp updates, leadership‑ready decks and confidence with senior stakeholders.
• Cross-functional influence: You drive outcomes through teams that don’t report to you.
• Structured problem solving: Hypothesis‑led thinking and the judgement to know when to go deep versus when to move.

What’s in it for you

• Fast‑track growth: A high‑ownership seat in one of GSP’s fastest‑growing markets, with a runway to broader business responsibility.
• Work directly with a seasoned Business Head: A front‑row view of how a growth business is planned, reviewed and course‑corrected.
• Sharp learning curve: Breadth across analytics, planning, partner strategy, operations and product in a single role.
• Visibility with leadership: Your work goes straight into India and global leadership reviews.
• Global exposure: An international education business spanning six destination markets.
• Purpose‑led work: Every enrolment you unlock is a student accessing an education that changes their trajectory