Program Manager - Funding

Rapyder Cloud Solutions Pvt. Ltd.; Bengaluru Urban; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Rapyder Cloud Solutions Pvt. Ltd. in India seeks a Program Manager to own partner funding programs, govern documentation, and drive analytics across OEM/ISV initiatives. You will maintain centralized knowledge, dashboards, and executive reports while coordinating with Sales, Alliances, Delivery, Finance, Legal, and Marketing.

The role emphasizes governance, process improvement, and AI-enabled efficiency, reporting to the Head – PMO with a focus on timely, compliant funding execution.

Qualifications

• Bachelor's degree in Engineering, Technology, Business, or a related discipline; MBA preferred.
• PMP / PRINCE2 certification is an advantage.
• 5–8 years of experience in Program Management, PMO, Alliances, Partner Operations, Sales Operations, or Cloud Business Operations.
• Experience with AWS, Azure, Google Cloud, or major enterprise technology ecosystems.
• Experience managing funding programs, incentives, rebates, or partner operations is highly desirable.

Responsibilities

• Own end-to-end knowledge and governance of funding programs across: (Hyperscalers)/ISVs.
• Maintain a centralized repository covering funding programs, eligibility, thresholds, and timelines.
• Establish governance for qualification, documentation readiness, submission, approval tracking, and compliance.
• Develop dashboards for funding totals, by OEM/region, sales team, service line, and accounts.
• Provide weekly executive dashboards and reports to PMO and stakeholders.
• Maintain live Funding Knowledge Repository with SOPs, templates and contacts.
• Coordinate with Sales, Alliances, Solution Architects, Delivery, Finance, Legal, OEM Partners, Marketing, and PMO.
• Drive process improvements, automation, and AI-enabled productivity tools.
• Support OEM relationships, track meetings, and coordinate QBRs.
• Work with IT/PMO to automate funding eligibility, alerts, and lifecycle tracking.

Skills

Analytical thinking

Stakeholder management

Communication skills

Presentation skills

Documentation skills

Ownership mindset

Attention to detail

Process orientation

Education

Bachelor's degree in Engineering/Technology/Business

MBA preferred

PMP/PRINCE2 certification

Tools

Zoho CRM

Salesforce

Microsoft PowerPoint

AWS Partner Center

Microsoft Partner Center

Google Cloud Partner Advantage

Job description

Full time | Rapyder Cloud Solutions Pvt Ltd | India

Job Information

Project Code PRJ000

IT Services

Work Experience 5+

City Bangalore North

State/Province Karnataka

560001

Budget

0

Job Description

Role Summary

The Program Manager – Partner Funding Programs will own the governance, operations, tracking, optimization, and reporting of all OEM and ISV funding programs across the organization. This role is responsible for ensuring Rapyder maximizes funding utilization by maintaining complete, up-to-date knowledge of partner funding programs, eligibility criteria, thresholds, documentation requirements, approval processes, compliance requirements, and reporting mechanisms.

This is a highly analytical, process-oriented Program Management role requiring exceptional coordination, governance, reporting, and stakeholder-management capabilities. The role reports directly to the Head – PMO.

Key Responsibilities

1. Partner Funding Program Ownership

Own end-to-end knowledge and governance of funding programs across: (Hyperscalers)/ISVs

Maintain a centralized repository covering: available funding programs, program objectives, eligibility criteria, customer qualification rules, funding thresholds, investment limits, regional applicability, approval workflows, documentation requirements, timelines, expiry dates, program changes, and renewal schedules.

3. Funding Governance

• Establish organization-wide governance for funding qualification, documentation readiness, submission process, approval tracking, milestone completion, fund utilization, audit readiness, and compliance requirements.
• Maintain zero non-compliance across all submitted funding requests.

Develop and maintain centralized dashboards covering:

• Total available funding, funding submitted, approved, rejected, and utilized
• Funding by OEM, region, sales team, service line, and account
• Upcoming expiries, pending approvals, and lost funding opportunities
• Approval cycle time and utilization percentage

Provide executive dashboards every week.

5. Weekly Executive Reporting

Publish a structured weekly report to the Head – PMO and relevant stakeholders covering:

• New funding announcements and program changes
• Program-wise funding status, utilization, and pipeline coverage
• Opportunities eligible but not yet applied for
• Risks, delayed approvals, and escalations
• Upcoming thresholds, deadlines, expiry risks, and missed opportunities
• New or changed eligibility criteria and recommendations

6. Funding Knowledge Management

Maintain a live Funding Knowledge Repository containing OEM playbooks, FAQs, submission templates, approval workflows, best practices, lessons learned, success stories, internal SOPs, and partner contacts — kept current at all times.

7. Cross-Functional Coordination

Coordinate with Sales, Alliances, Solution Architects, Delivery Teams, Finance, Legal, OEM Partner Managers, Marketing, and PMO to ensure timely execution of funding milestones. Partner with Finance to reconcile claimed vs. approved funding amounts and ensure timely, accurate claims submission within partner-defined windows. Maintain audit-ready documentation for all funding claims to support compliance reviews and partner audits.

8. Process Improvement

• Continuously improve submission turnaround time, approval rates, documentation quality, automation, governance, reporting, and compliance.
• Recommend process improvements every quarter.

9. OEM Relationship Support

• Support Alliance Managers by tracking partner meetings and following up on action items.
• Stay ahead of new funding launches and collect program updates directly from OEM/ISV contacts.
• Manage escalation logs and coordinate quarterly business reviews (QBRs).

10. Automation & Analytics

• Work with IT and PMO to automate funding eligibility identification, CRM alerts, approval reminders, dashboard generation, executive reports, and funding lifecycle tracking.
• Leverage AI tools wherever feasible to improve operational efficiency.
• Weekly Executive Dashboard
• Monthly Funding Performance Review
• Funding Opportunity Tracker
• Funding Eligibility Matrix
• Compliance Tracker
• Quarterly Optimization Report

Key Performance Indicators (KPIs)

KPI

Target

>90% of eligible opportunities

Funding approval rate

>95%

100% on time

Repository accuracy

100%

Funding compliance

Missed funding opportunities

<5%

Program updates incorporated

Within 5 business days

100%

Funding turnaround tracking

100%

Required Qualifications

• Bachelor's degree in Engineering, Technology, Business, or a related discipline; MBA preferred.
• PMP / PRINCE2 certification is an advantage.
• 5–8 years of experience in Program Management, PMO, Alliances, Partner Operations, Sales Operations, or Cloud Business Operations — preferably within a cloud reseller, systems integrator, or IT services organization.
• Experience working with AWS, Azure, Google Cloud, or major enterprise technology ecosystems.
• Experience managing funding programs, incentives, rebates, or partner operations is highly desirable.

Technical Skills

• Microsoft PowerPoint for executive reporting
• Zoho CRM (preferred); Salesforce (good to have)
• OEM/ISV partner portals — AWS Partner Central, Microsoft Partner Center, Google Cloud Partner Advantage
• Dashboard creation and data analysis
• Workflow automation and AI productivity tools
• Understanding of cloud consumption/commit-based commercial models (e.g., AWS EDP, Azure MACC, GCP commit contracts)
• Strong analytical thinking and structured problem solving
• Attention to detail and excellent documentation skills
• Stakeholder management and process orientation
• Communication and presentation skills
• Ownership mindset and ability to manage multiple priorities
• Continuous learning attitude and comfort operating with ambiguity in a fast-changing partner-program landscape

Success Measures (First 12 Months)

• Establish a single source of truth for all OEM and ISV funding programs.
• Achieve organization-wide visibility of eligible funding opportunities.
• Reduce funding leakage through proactive identification and governance.
• Improve funding approval rates and utilization across all business units.
• Deliver executive-ready dashboards and insights that enable leadership to maximize partner-funded revenue and strengthen strategic OEM relationships.

Key Interfaces

• Internal: Head – PMO, Sales Leadership, Alliances/Partnerships Team, Finance, Solution Architects, Delivery Teams, Legal, Marketing.
• External: OEM Partner Managers (AWS, Microsoft, Google Cloud) and ISV Partner/Alliance Managers (CrowdStrike, Snowflake, Databricks, VMware, Palo Alto Networks and other strategic partners).