Program Manager

Quarks Technosoft Pvt. Ltd.; Dadri; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Quarks Technosoft Pvt. Ltd. in Noida seeks an experienced Program Manager to drive end-to-end Agile delivery across multiple teams. The role requires coordinating product, engineering, QA, architecture, and business units, proactively managing risks, and ensuring alignment on priorities and timelines.

Hands-on Scrum facilitation with strong governance, reporting, and collaboration skills are essential to drive cross-functional programs in a distributed setup.

Qualifications

• 12+ years IT experience with 8+ years in PM/Agile delivery.
• Experience managing cross-functional teams on complex technology programs.
• Hands-on Scrum facilitation and Agile execution.
• Strong planning, analytical, and decision-making skills.
• Excellent stakeholder communication and conflict-resolution abilities.

Responsibilities

• Own end-to-end program delivery within scope, time, budget, and quality.
• Develop integrated project plans, milestones, roadmaps, and schedules.
• Monitor progress, remove bottlenecks, manage dependencies.
• Coordinate with Product, Engineering, QA, Architecture, and Business teams.
• Facilitate Scrum ceremonies and ensure backlog readiness and prioritization.
• Prepare regular status reports and governance updates.

Skills

Program Management

Agile Delivery

Cross-functional Coordination

Stakeholder Management

Scrum Ceremonies

Communication

Risk Management

Tools

Jira

Azure DevOps

Confluence

MS Project

Job description

Job Description – Program Manager – Agile Delivery & Cross-Functional Coordination

Experience: 12+ years
Location: Noida
Shift: 2.00 PM to 11.00 PM (need to support till 1.00 PM EST)

Role Overview

We are looking for an experienced Program Manager to drive end-to-end delivery by coordinating across multiple teams, managing stakeholder expectations, and ensuring effective execution of program objectives.

The individual will be responsible for establishing strong collaboration between business, product, engineering, QA, and other dependent teams; proactively managing risks, issues, and inter-team dependencies; and ensuring alignment on priorities, timelines, and deliverables.

In addition to program management responsibilities, the candidate must be hands-on in running Scrum ceremonies and driving Agile execution at the team level.

Key Responsibilities

1. Program and Delivery Management

• Own end-to-end program/project delivery, ensuring commitments are met within agreed timelines, scope, budget, and quality expectations.
• Develop and maintain integrated project plans, milestones, delivery roadmaps, and execution schedules.
• Monitor progress, identify delivery bottlenecks, and drive corrective actions.
• Ensure clarity of ownership, responsibilities, priorities, and deliverables across teams.
• Drive collaboration between different teams, including Product, Engineering, QA, Architecture, Business, Operations, and external stakeholders.
• Identify, track, and manage cross-team and external dependencies that may impact program delivery.
• Establish clear accountability, ownership, and timelines for all critical dependencies.

2. Stakeholder Management and Communication

• Act as the central coordination point between client stakeholders, internal teams, leadership, and other dependent groups.
• Conduct regular project reviews, stakeholder meetings, and steering committee discussions.
• Communicate progress, risks, issues, dependencies, decisions, and mitigation plans proactively.
• Drive decision-making by ensuring the right stakeholders are engaged at the right time.

4. Risk and Issue Management

• Proactively identify, assess, and manage program-level risks, issues, assumptions, and dependencies (RAID).
• Assess the impact of risks and dependencies on timelines, scope, cost, and quality.
• Drive mitigation and contingency planning in collaboration with relevant teams.

5. Scrum Management & Agile Execution

• Facilitate and run Scrum ceremonies
• Coordinate with Product Owners, Business Analysts, and technical leads to ensure backlog readiness and prioritisation.
• Track sprint commitments, velocity, team capacity, burndown/burnup, and sprint completion.
• Identify and remove impediments affecting sprint execution.

6. Program Governance and Reporting

• Prepare and present regular program status reports, dashboards, and management updates.
• Track milestones, deliverables, resource utilisation, quality metrics, and financial performance.

Required Skills and Experience

• 12+ years of overall IT experience, with at least 8 years in Project/Program Management or Agile Delivery Management.
• Proven experience managing cross-functional teams and complex technology delivery programmes.
• Strong experience coordinating across multiple teams, stakeholders, and workstreams.
• Demonstrated ability to manage inter-team dependencies, delivery risks, issues, and escalations.
• Hands-on experience facilitating Scrum ceremonies and managing sprint execution.
• Strong understanding of Agile, Scrum, Kanban, and hybrid delivery methodologies.
• Experience with project management and collaboration tools such as Jira, Azure DevOps, Confluence, and MS Project.
• Strong planning, prioritisation, analytical, problem-solving, and decision-making skills.
• Excellent communication, stakeholder management, negotiation, and conflict-resolution abilities.
• Ability to work with distributed teams across geographies and time zones.

Preferred Qualifications

• PMP, PMI-ACP, CSM, CSP, or PSM certification.
• Experience in enterprise technology programmes involving multiple teams and third-party dependencies.