Program Management Lead Analyst

Citigroup Inc.; Mumbai; Hybrid; INR 1,800,000 - 3,000,000; Full time

Job summary

Citigroup Inc. in Mumbai seeks a Program Management Lead Analyst to guide cross-functional marketing campaigns and strategic initiatives. Hybrid role combining collaboration with internal teams and external partners, focusing on ensuring timely, compliant delivery.

Ideal candidate brings 6–10 years in marketing and financial services, strong project management, and analytical mindset to optimize campaigns, budgets, and risk controls while maintaining Citi's reputation.

Qualifications

• 6–10 years of marketing and retail banking/financial services experience.
• Bachelor’s degree; Master’s degree preferred.
• Strong communication and analytical skills; ability to manage multiple projects.
• Creative problem solving and sense of ownership.
• Solid communication, presentation and project management skills.

Responsibilities

• Partner with internal teams to design and execute marketing campaigns.
• Implement test strategies and campaign schedules; BAU auditing.
• Assess impacts, identify testing needs to ensure channel integrity.
• Collaborate with partners to drive acquisitions growth and customer engagement.
• Manage budgets and vendor invoices; internal reviews/approvals.
• Assist with monthly budget reconciliation and marketing invoice processing to ensure proper vendor execution.
• Manage internal legal and creative reviews and approvals for marketing campaigns.
• Assess risk in business decisions to safeguard Citi's reputation and assets.

Skills

Attention to detail

Project management

Communication

Problem solving

Attention to detail

Education

Bachelor’s degree

Master’s degree preferred

Job description

## Program Management Lead AnalystApply: Hybrid: Mumbai Maharashtra India: Full time: Posted Today: 261002494The Program Management Ld Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. **Responsibilities:*** Partners with internal teams to ensure marketing campaigns are designed and executed flawlessly to meet business goals. Engaged in implementing test strategies, developing campaign schedules, business as usual (BAU) auditing, and applying critical thinking to identify and mitigate potential issues. Assesses for impacts and potential need for additional testing to ensure overall channel integrity.* Collaborate with business partners to execute campaigns/initiatives that drive acquisitions growth and greater customer engagement.* Make decisions and recommendations based on analytics.* Identify and manage issues to resolution.* Assist with monthly budget reconciliation and marketing invoice processing to ensure proper vendor execution.* Manage internal legal and creative reviews and approvals for marketing campaigns.* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:*** 6-10 years of experience in Marketing and retail bank/financial services industry experience.* Requires attention to detail, advanced project management skills, good communication and problem-solving skills.* Demonstrated organizational skills and ability to manage multiple tasks/projects at once.* Creative problem solving and sense of ownership.* Solid communication, presentation and project management skills.* Ability to work well under tight deadlines in a fast-paced and team-oriented environment. **Education:*** Bachelor’s/University degree, Master’s degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------## **Job Family Group:**Marketing------------------------------------------------------## **Job Family:**Marketing Program Management------------------------------------------------------## **Time Type:**Full time------------------------------------------------------## **Most Relevant Skills**Please see the requirements listed above.------------------------------------------------------## **Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.**If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi.* *View Citi’s EEO Policy Statement and the Know Your Rights poster.*