Program Management Lead Analyst

Citi; Mumbai; Presencial; INR 1 800 000 - 2 400 000; Tempo integral

Resumo da oferta

Citi in Mumbai seeks a Program Management Lead Analyst to steer complex marketing initiatives across teams. This role blends strategic insight with hands-on delivery, ensuring campaigns meet business goals and comply with regulatory standards.

You will analyze data, manage budgets, coordinate reviews, and drive risk-aware decision making in a fast-paced environment. A strong communicator with solid project management skills will thrive in this collaborative, market-facing role.

Qualificações

• 6-10 years of experience in Marketing and retail bank/financial services industry experience.
• Attention to detail, advanced project management skills, good communication and problem-solving skills.
• Demonstrated organizational skills and ability to manage multiple tasks/projects at once.
• Creative problem solving and sense of ownership.
• Solid communication, presentation and project management skills.
• Ability to work well under tight deadlines in a fast-paced and team-oriented environment.

Responsabilidades

• Collaborate with internal teams to design and execute marketing campaigns meeting business goals.
• Implement test strategies, campaign schedules, BAU auditing, and issue mitigation.
• Collaborate with business partners to drive acquisitions growth and customer engagement.
• Make data-driven decisions and recommendations based on analytics.
• Identify and manage issues to resolution.
• Assist with monthly budget reconciliation and marketing invoice processing.
• Manage internal legal and creative reviews and approvals for campaigns.
• Assess risk and ensure compliance with laws, policies, and Citi standards.

Conhecimentos

Marketing

Project management

Attention to detail

Communication

Organizational skills

Problem solving

Risk management

Budgeting

Vendor management

Formação académica

Bachelor’s degree

Master’s degree preferred

Descrição da oferta de emprego

The Program Management Ld Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities

• Partners with internal teams to ensure marketing campaigns are designed and executed flawlessly to meet business goals. Engaged in implementing test strategies, developing campaign schedules, business as usual (BAU) auditing, and applying critical thinking to identify and mitigate potential issues. Assesses for impacts and potential need for additional testing to ensure overall channel integrity.
• Collaborate with business partners to execute campaigns/initiatives that drive acquisitions growth and greater customer engagement.
• Make decisions and recommendations based on analytics.
• Identify and manage issues to resolution.
• Assist with monthly budget reconciliation and marketing invoice processing to ensure proper vendor execution.
• Manage internal legal and creative reviews and approvals for marketing campaigns.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 6-10 years of experience in Marketing and retail bank/financial services industry experience.
• Requires attention to detail, advanced project management skills, good communication and problem-solving skills.
• Demonstrated organizational skills and ability to manage multiple tasks/projects at once.
• Creative problem solving and sense of ownership.
• Solid communication, presentation and project management skills.
• Ability to work well under tight deadlines in a fast-paced and team-oriented environment.

Education

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group

Marketing

Job Family

Marketing Program Management

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above.

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