Program Lead - Business Transformation - Retail Finance - Mumbai - Lodha I-Think Techno Campus - MM

Tata Capital; Thane; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Tata Capital is seeking a results-driven Program Manager to coordinate enterprise-wide projects within a financial services context. You will align initiatives with strategic goals, manage resources, and serve as the primary liaison for stakeholders.

The role emphasizes leadership, risk management, and continuous improvement in a fast-paced environment. PMO certification is preferred but not mandatory; familiarity with loan onboarding and customer journeys is beneficial.

Qualifications

• MBA preferred; graduate with strong program management experience.
• Experience in program/project management in the retail or financial sector.
• PMO certification preferred but not mandatory.
• Proficient in JIRA or similar PM tools.
• Strong leadership and stakeholder management.
• Excellent organizational and communication abilities.
• Ability to work in a dynamic, fast-paced environment.
• Knowledge of Loan Onboarding System / Customer Journey / Internal User Journey.

Responsibilities

• Coordinate multiple projects within the program, aligning them with broader objectives.
• Provide regular program status updates.
• Manage resources effectively across enterprise-wide projects.
• Serve as a primary contact for project stakeholders.
• Collaborate to ensure business execution aligns with program goals.
• Uphold standards and best practices across projects.
• Address cross-project dependencies and conflicts.
• Formulate and adapt program-level strategies.
• Promote continuous improvement and knowledge sharing.
• Manage program-level risks.

Skills

Program Management

Stakeholder Management

Leadership

Communication

Strategic Planning

Risk Management

Education

MBA

Graduate Degree

Tools

JIRA

Job description

Job Description

• Coordinate multiple projects within the program, aligning them with broader objectives.


• Provide regular program status updates.


• Manage resources effectively across enterprise-wide projects.


• Serve as a primary contact for project stakeholders.


• Collaborate to ensure business execution aligns with program goals.


• Uphold standards and best practices across projects.


• Address cross-project dependencies and conflicts.


• Formulate and adapt program-level strategies.


• Promote continuous improvement and knowledge sharing.


• Manage program-level risks.


• Graduate + MBA (Preferred)


• Proven experience in program management / Project management / Credit/Risk within the retail or financial sector.


• Strong leadership and stakeholder management skills.


• Excellent organizational and communication abilities.


• Experience in strategic planning and risk management.


• Ability to work in a dynamic, fast-paced environment.


• PMO certification (e.g., PMP, PgMP) is preferred not Mandatory


• Proficient in project management software such as JIRA.


• Familiarity with Loan Onboarding System/Customer Journey / Internal User Journey