Program Associate-Community Management

iDreamCareer; India; On-site; INR 450,000 - 650,000; Full time

Job summary

iDreamCareer is seeking a dynamic Program Associate - Community Management to drive engagement within our counselor and fellow network. You will oversee onboarding, training, and ongoing relationship management to build a thriving professional community.

You will expand the fellow resource pool, onboard counselors, organize trainings, and foster strong partnerships. The role requires 2–5 years in community management or related fields, excellent communication, and willingness to work weekend

Qualifications

• 2–5 years of experience in community management, program coordination, or stakeholder engagement.
• Strong communication, relationship management, and problem-solving skills.
• Experience in edtech, career counseling, or related fields is a plus.

Responsibilities

• Expand Fellow Resource Pool: Identify, onboard, and engage high-potential fellows to strengthen our community.
• Counselor Onboarding & Retention: Manage end-to-end onboarding and retention strategies for counselors, ensuring high satisfaction and engagement.
• Counselor Learning & Training: Organize training programs, workshops, and knowledge-sharing sessions to enhance counselor effectiveness.
• Relationship Building & Management: Foster strong relationships with counselors and fellows, addressing concerns and ensuring continuous engagement.

Skills

Communication

Relationship management

Problem solving

Tools

MS Office

Google Workspace

Canva

CRM platforms

LMS

Job description

We are looking for a dynamic Program Associate - Community Management to drive engagement and growth within our counselor and fellow network. The ideal candidate will be responsible for onboarding, training, and managing relationships with career counselors and fellows, ensuring an engaged and high-performing community.

Key Responsibilities:

Expand Fellow Resource Pool: Identify, onboard, and engage high-potential fellows to strengthen our community.

Counselor Onboarding & Retention: Manage end-to-end onboarding and retention strategies for counselors, ensuring high satisfaction and engagement.

Counselor Learning & Training: Organize training programs, workshops, and knowledge-sharing sessions to enhance counselor effectiveness.

Relationship Building & Management: Foster strong relationships with counselors and fellows, addressing concerns and ensuring continuous engagement.

Requirements:

2-5 years of experience in community management, program coordination, or stakeholder engagement.

Strong communication, relationship management, and problem-solving skills.

Experience in edtech, career counseling, or related fields is a plus.

Work Schedule: Wednesday to Sunday

Weekly Offs: Monday and Tuesday

Candidates must be comfortable with this work schedule and weekend availability.

Flexibility: Must be willing to work late shifts when required (typically 2–3 times a month).

Technical Skills:

• Proficiency in MS Office
• Familiarity with Google Workspace
• Working knowledge of Canva
• Experience using CRM platforms
• Experience working with Learning Management Systems (LMS)

If you're passionate about building and nurturing professional communities, apply now!