Professional Services - Recs Premium

Smartstream Limited; Bengaluru; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

SmartStream Limited seeks a seasoned Professional Services lead to design, configure, and deliver complex client solutions across reconciliation and post-trade platforms. You will work with senior stakeholders, own delivery outcomes, and ensure quality through governance and documentation.

Global client interaction and on-site engagements may be required. Role requires hands-on product capability, strong domain expertise in reconciliations and post-trade processing, and fluency with SQL, Oracle,

Qualifications

• Experience delivering complex client solutions in financial services.
• Ability to translate business requirements into scalable designs.
• Strong collaboration with senior stakeholders and global teams.

Responsibilities

• Lead solution design, configuration, and implementation using SmartStream products.
• Act as primary client contact, driving workshops, solution discussions, and key decisions.
• Translate business requirements into scalable, high-quality solutions.
• Own delivery outcomes, including timelines, risks, and scope management.
• Troubleshoot environments, data issues, and operational challenges.
• Ensure alignment with design standards and maintain clear project documentation.
• Track effort, report status, and manage changes through formal governance.

Skills

Solution design

Client engagement

Analytical skills

Stakeholder management

Tools

SQL

Oracle

Java

Unix/Linux

Kafka

Docker

Kubernetes

OpenShift

Job description

This is a high-visibility role within SmartStream’s Professional Services organization, focused on delivering premium client engagements across our Reconciliation and Post-Trade platforms.

You will lead the design, configuration, and delivery of complex client solutions, working directly with senior stakeholders. The role demands strong domain expertise, hands-on product capability, and the ability to drive outcomes across multiple concurrent engagements.

This position involves global client interaction and may require travel or extended periods on-site, depending on project needs.

Job Responsibilities

• Lead solution design, configuration, and implementation using SmartStream products
• Act as primary client contact, driving workshops, solution discussions, and key decisions
• Translate business requirements into scalable, high-quality solutions
• Own delivery outcomes, including timelines, risks, and scope management
• Troubleshoot environments, data issues, and operational challenges
• Ensure alignment with design standards and maintain clear project documentation
• Track effort, report status, and manage changes through formal governance

• Hands-on experience in SmartStream products (TLM, Corporate Actions, Aurora, Collateral, Cash)
• Strong knowledge of reconciliations, post-trade processing, and exception management
• Technical skills: SQL, RDBMS (Oracle/SQL Server), Java, UNIX/Linux
• Exposure to integration technologies (Kafka, Docker, Kubernetes, OpenShift) preferred
• Solid understanding of financial messaging (SWIFT, ISO 15022/20022)
• Strong analytical, problem-solving, and client communication skills
• Ability to manage multiple projects in a fast-paced environment

Desirable Skills

• Experience with financial institutions (broker-dealers, custodians, asset managers)
• Knowledge of payments, settlements, FX, and reference data processes
• Experience with workflow/reconciliation platforms and process optimization
• Strong presentation and stakeholder management skills

Qualifications

Experience in Smartstream product configuration, customisation, installation, and/or business processing knowledge

Experience

• 6–10+ years in Professional Services, consulting, or product implementation
• Proven experience in SmartStream configuration, customization, or related business processes

Equality Statement

SmartStream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.