Professional Services Engineer - Storage Administrator

NetApp; Bengaluru; On-site; INR 800,000 - 1,400,000; Full time

Job summary

NetApp Bengaluru seeks an entry-level Storage Administrator with 2–3 years of hands-on NetApp ONTAP administration, troubleshooting, and storage management. Immediate joining preferred and strong technical, communication, and customer-facing skills.

Responsibilities include deploying and supporting ONTAP/CDOT environments, monitoring performance, upgrading firmware, managing snapshots, replication, DR, and collaborating with compute, virtualization, networking and apps teams.

Qualifications

• 2–3 years of NetApp Storage Administration experience.
• Strong knowledge of NetApp ONTAP/CDOT environments.
• Experience with Snapshots, SnapMirror, Deduplication, and Replication.
• Understanding of storage protocols: CIFS, NFS, iSCSI, and Fibre Channel.
• Knowledge of VMware vSphere, Windows Server, and networking fundamentals.
• Experience in Linux System Administration.
• Familiarity with SAN, WAN, backup, monitoring and disaster recovery platforms.
• Understanding of security hardening, performance tuning and infrastructure best practices.
• Exposure to managed services and outsourced support environments.
• Excellent verbal and written communication skills.

Responsibilities

• Deploy, administer, and support NetApp Storage environments (ONTAP/CDOT).
• Monitor, troubleshoot, and resolve storage performance and availability issues.
• Perform firmware and OS upgrades on storage infrastructure.
• Manage provisioning, snapshots, cloning, deduplication, replication, and DR activities.
• Configure and support SnapMirror, IntelliSnap, controller failover, and backup integrations.
• Utilize OnCommand Unified Manager, Performance Manager, and Insight.
• Support CIFS, NFS, iSCSI, and Fibre Channel environments.
• Participate in ITIL-based incident, problem, change, and config management.
• Assist with DR planning, DR testing, backup validation, and recovery procedures.
• Collaborate with compute, virtualization, networking, and app teams to resolve infra issues.
• Maintain operational documentation and provide timely customer communication.

Skills

NetApp Storage Administration

ONTAP/CDOT

Snapshots

SnapMirror

Deduplication

Replication

CIFS/NFS

iSCSI

Fibre Channel

VMware vSphere

Windows Server

Linux

Networking basics

ITIL awareness

Customer communication

Tools

OnCommand Unified Manager

Performance Manager

Insight

Job description

Job Summary

We are seeking an Entry-Level NetApp Storage Administrator with 2–3 years of hands-on experience in NetApp ONTAP administration, troubleshooting, and storage management. The ideal candidate should be available for immediate joining and possess strong technical, communication, and customer-facing skills.

Key Responsibilities

• Deploy, administer, and support NetApp Storage environments (ONTAP/CDOT)
• Monitor, troubleshoot, and resolve storage performance and availability issues
• Perform firmware and operating system upgrades on storage infrastructure
• Manage storage provisioning, snapshots, cloning, deduplication, replication, and disaster recovery activities
• Configure and support SnapMirror, IntelliSnap, controller failover, and backup integrations
• Utilize NetApp management tools including OnCommand Unified Manager, Performance Manager, and Insight
• Support storage protocols including CIFS, NFS, iSCSI, and Fibre Channel environments
• Participate in incident, problem, change, and configuration management processes following ITIL practices
• Assist with DR planning, DR testing, backup validation, and recovery procedures
• Collaborate with compute, virtualization, networking, and application teams to resolve infrastructure issues
• Maintain operational documentation and provide timely customer communication.

Required Skills & Experience

• 2–3 years of experience in NetApp Storage Administration and Support.
• Strong knowledge of NetApp ONTAP/CDOT environments.
• Experience with storage technologies including Snapshots, SnapMirror, Cloning, Deduplication, and Replication.
• Understanding of storage protocols: CIFS, NFS, iSCSI, and Fibre Channel.
• Knowledge of VMware vSphere, Microsoft Windows Server environments, and networking fundamentals.
• Experience in Linux System Administration.
• Familiarity with SAN, WAN, backup, monitoring, and disaster recovery platforms.
• Understanding of security hardening, performance tuning, and infrastructure best practices.
• Exposure to managed services and outsourced support environments.
• Excellent verbal and written communication skills.
• Strong stakeholder management and customer service orientationn.

Preferred Qualifications

• ITIL Foundation Certification.
• Experience supporting 24x7 enterprise production environments.
• Knowledge of Cisco networking and virtualization technologies.

Work Schedule

• 24x7x365 support environment.
• Two weekly off days, which maybe:
• Two mid-week days or One weekday and one weekend day.
• Hybrid work model with mandatory office presence three days per week in Bangalore.

Preferred Candidate Profile

• Immediate joiner or candidates with short notice periods.
• Bangalore-based candidates preferred.
• Positive, proactive, flexible, and team-oriented professional with a strong learning mindset.