Netapp Storage Engineer

Neurealm; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Neurealm in Chennai is seeking an experienced Storage Administrator to manage NetApp ONTAP storage platforms and backup ecosystems. You will handle provisioning, replication, DR drills, DR testing, and performance tuning in a critical enterprise environment.

This role requires 5–9 years in storage and backup operations, strong troubleshooting, and hands-on experience with vendor platforms and automation. On-site Chennai location with standard shifts and on-call rotation.

Qualifications

• Bachelor's degree in computer science, IT, or related field.
• 5–9 years of hands-on experience in enterprise storage administration and backup platform engineering.
• Strong command over at least one enterprise storage vendor platform (NetApp, Pure Storage, Dell EMC, or HPE).
• Hands-on experience with at least one enterprise backup platform (Rubrik, Cohesity, Veeam, Commvault, or NetBackup).
• Deep troubleshooting experience across storage performance, SAN/NAS connectivity, and backup/restore operations.
• Solid understanding of RAID, storage protocols (FC, iSCSI, NFS, SMB), replication technologies, and RPO/RTO concepts.

Responsibilities

• Manage and support enterprise storage platforms (NetApp ONTAP as primary; other vendors as secondary) including L2 escalations and RCA within SLAs.
• Perform storage provisioning and lifecycle management: volume/LUN creation, expansion, mapping, and decommissioning.
• Monitor capacity, performance, health, latency, IOPS, throughput, and predictive capacity planning.
• Upgrade firmware/microcode/OS with rollback strategies and minimal downtime.
• Manage storage replication and DR technologies with failover/failback testing.
• Administer SAN fabric components (Brocade/Cisco MDS), zoning, multipathing, and NAS (NFS, SMB) protocols.
• Manage backup platforms (Rubrik, Cohesity, Veeam, Commvault, NetBackup) including configuration, scheduling, monitoring, and remediation.
• Design backup policies aligned to RPO/RTO across VMs, databases, apps; perform restore validation.
• Automate storage and backup operations using scripting (PowerShell, Python) and vendor tools/APIs.
• Work with monitoring/observability tools and integrate with virtualization (VMware/Nutanix) and cloud (Azure/AWS); document SOPs and runbooks.

Skills

Storage administration

Backup platforms

Vendor storage platforms

Troubleshooting

SAN/NAS connectivity

RAID concepts

Scripting

Cloud integration

Education

Bachelor's degree in CS/IT or related

Tools

NetApp ONTAP

PowerShell

Python

REST APIs

Rubrik

Cohesity

Veeam

Commvault

NetBackup

Job description

Manadate Skills: NetApp Storage, Installation and Configuration, Migration.

Storage Operations & Support

• Manage and support enterprise Netapp storage platforms (Primary: NetApp ONTAP, Secondary/Good to know Pure Storage FlashArray/FlashBlade, Dell EMC PowerStore/Unity/PowerMax, HPE Primera/Alletra/3PAR) including day-to-day operations, incident and problem management (L2 escalations from L1), and RCA within defined SLAs.

• Perform storage provisioning and lifecycle management, volume/LUN creation, expansion, mapping/masking, aggregate/pool management, and decommissioning.

• Monitor storage capacity, performance, and health, latency, IOPS, throughput, thin provisioning thresholds, and predictive capacity planning.

• Perform storage firmware/microcode/OS upgrades including compatibility checks, rollback strategy, and minimize downtime during upgrades.

• Manage storage replication and DR technologies ( Netapp SnapMirror, RecoverPoint, SRM, native array replication) including failover/failback testing.

• Administer SAN fabric components (Brocade/Cisco MDS switches, zoning, multipathing) and NAS protocols (NFS, SMB/CIFS).

Backup Platform Operations & Support

• Manage and support enterprise backup platforms (Rubrik, Cohesity, Veeam, Commvault, NetBackup) including backup job configuration, scheduling, monitoring, and failure of remediation.

• Design and maintain backup policies aligned to RPO/RTO requirements across virtual, physical, database, and application workloads.

• Perform backup infrastructure upgrades and patching media servers, proxies, storage nodes/appliances, and backup software components.

• Monitor and manage backup storage repositories, deduplication ratios, retention policies, and data lifecycle/archival tiers.

• Prform and validate restore operations file-level, VM-level, application-consistent, and granular/item-level recovery.

• Conduct periodic DR drills and backup/restore audits to ensure recoverability and compliance with data protection of SLAs.

Troubleshooting

• Diagnose and resolve storage performance issues latency spikes, queue depth, path failures, controller/node failovers, and resource contention.

• Troubleshoot SAN/NAS connectivity issues — zoning errors, multipathing failures, NFS/SMB mount issues, and fabric/switch-level faults.

• Debug backup job failures — snapshot errors, VSS/application-consistency failures, network throughput bottlenecks, and proxy/media server issues.

• Investigate replication and DR issues — replication lag, broken mirror relationships, and failover/failback inconsistencies.

• Troubleshoot capacity and quota-related issues — thin-provisioning over-commitment, snapshot reserve exhaustion, and deduplication/compression anomalies.

• Perform root cause analysis for recurring incidents and drive permanent fixes in coordination with L3/Architecture teams.

Security & Access

• Implement and manage role-based access control (RBAC) and multi-tenancy storage arrays and backup platforms for secure, least-privilege access.

• Support data-at-rest encryption, secure snapshot/immutability configurations, and ransomware-resilience features (e.g., immutable backups, air-gapped copies).

• Manage integration with enterprise secret/credential stores and certificate-based authentication for storage and backup management interfaces.

• Ensure compliance with data retention policies, patch/firmware SLAs, and audit/regulatory requirements.

Platform & Automation

• Contribute to platform design decisions — storage tiering strategy, capacity planning, backup architecture, and data protection roadmap.

• Automate routine storage and backup operations using scripting (PowerShell, Python, REST APIs) and vendor CLI/automation toolkits.

• Work with monitoring and observability tools (vendor-native monitoring, Grafana, SolarWinds, storage/backup reporting dashboards) for proactive capacity and health monitoring.

• Support integration of storage and backup platforms with virtualization (VMware/Nutanix) and cloud environments (Azure, AWS) including cloud tiering and cloud-based DR.

• Document runbooks, SOPs, architecture diagrams, and knowledge base articles for recurring issues.

• Participate in on-call rotation and support during planned maintenance/outages.

Required Skills & Qualifications

• Bachelor's degree in computer science, IT, or related field (or equivalent experience).

• 5 to 9 years of hands-on experience in enterprise storage administration and backup platform engineering.

• Strong command over at least one enterprise storage vendor platform (NetApp, Pure Storage, Dell EMC, or HPE).

• Hands-on experience with at least one enterprise backup platform (Rubrik, Cohesity, Veeam, Commvault, or NetBackup).

• Deep troubleshooting experience across storage performance, SAN/NAS connectivity, and backup/restore operations.

• Solid understanding of RAID, storage protocols (FC, iSCSI, NFS, SMB), replication technologies, and RPO/RTO concepts.

Preferred: "Immediate to 15 Days Joiner"

Work Time: Shift 1- 1PM to 11 PM IST, Shift 2- 10PM -6 AM IST.

Work Location: Only Chennai