Production Support Analyst | Gurugram
Dynpro
14 days+
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Job summary
Dynpro in Gurugram invites a Production Support Analyst with 4+ years of experience to join our IT operations team. You will support production environments, handle incidents, and collaborate with stakeholders to minimize service disruption.
Key tools include ServiceNow, Power BI, and Snowflake; familiarity with AWS fundamentals, ITIL is a plus. Strong communication and documentation skills are essential.
Qualifications
- Production Support experience.
- ServiceNow expertise.
- Power BI experience.
- Snowflake experience.
Responsibilities
Skills
Production Support
Stakeholder communication
Documentation
Troubleshooting
Incident management
Tools
ServiceNow
Power BI
Snowflake
AWS fundamentals
Control-M
SnapLogic
Python basics
Job description
Production Support Analyst || Gurugram Exp. :- 4+ years
Mandatory Skill RequirementsPrimary Skills
- Production Support experience
- ServiceNow
- Power BI
- Snowflake
Preferred Skills
- ITIL Certification
- AWS fundamentals
- Control-M
- SnapLogic
- Python basics
- Troubleshooting and incident management
Additional Requirements
- Strong communication and documentation skills
- Ability to handle production support activities and stakeholder interactions
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