Production/ Application Support

NTT DATA, Inc.; Bangalore Rural; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

NTT DATA Services, a global digital business and IT services leader, invites applications for a Production Support Engineer (Linux/ Unix, SQL, Incident management) based in Bangalore. The role emphasizes strong Linux administration, Oracle SQL troubleshooting, and incident resolution using Splunk, AppDynamics, Grafana, and ServiceNow.

5+ years of experience is desirable. Join a team focused on monitoring, diagnostics, and rapid incident response to ensure smooth production operations.

Qualifications

• Strong knowledge of Linux administration and troubleshooting.
• Good working knowledge of Oracle Database with the ability to query and troubleshoot database-related issues.
• Experience with monitoring and observability tools: Splunk, AppDynamics, Grafana.
• Hands-on experience with ServiceNow for incident management and tracking.
• Experience in incident resolution, troubleshooting, and root-cause identification.

Skills

Linux administration

Oracle SQL querying

Incident resolution

Troubleshooting

Root-cause analysis

Tools

Splunk

AppDynamics

Grafana

ServiceNow

Job description

Hello,

Greetings from NTT DATA!!

Company Profile

NTT DATA Services, a global digital business, and IT services leader, is the largest business unit outside of Japan of NTT DATA Corporation and part of NTT Group. With our consultative approach, we leverage deep industry expertise and leading-edge technologies powered by AI, automation, and cloud to create practical and scalable solutions that contribute to society and help clients worldwide accelerate their digital journeys. For further details please visit nttdataservices.com

Production Support Engineer (Linux/ Unix, SQL, Incident management)

Bangalore

JD

• Looking for 5+ yrs
• Linux/ Unix, SQL, Prod support with Incident Management exp and working on tools - Grafana, AppDynamics, Splunk.

Required Skills

• Strong knowledge of Linux administration and troubleshooting.
• Good working knowledge of Oracle Database with the ability to query and troubleshoot database-related issues.
• Experience with monitoring and observability tools: Splunk, AppDynamics, Grafana.
• Hands-on experience with ServiceNow for incident management and tracking.
• Experience in incident resolution, troubleshooting, and root-cause identification.

Regards,

Vandan Richard Erikipati (he/him) | Talent Acquisition Analyst

[e-mail] |

NTT DATA | nttdataservices.com

NTT DATA Information Processing Services Private Limited

Consulting | Industry Solutions | Cloud & Digital Services