Product Support Manager

KSB; Shirwal; On-site; INR 1,500,000 - 2,300,000; Full time

Benefits offered by this job

5 Days Working

Insurance

Transportation

Canteen

Job summary

KSB is seeking a Deputy Manager / Manager in the Product Support (PMPS) department to contribute across the pump lifecycle at Khandala MIDC. You will review indents, generate drawings, and coordinate with 3D modelling and SAP teams to ensure high-quality API and non-API pump delivery.

The role requires BE Mechanical with 9–15 years of experience, hands-on AutoCAD and SAP MM/PP knowledge, and familiarity with ASME/API standards.

Qualifications

• BE Mechanical with 9 to 15 years of experience.
• Hands-on knowledge of AutoCAD, SAP MM & PP.
• Familiarity with ASME and API standards.
• Experience handling engineering activities for API pumps.
• Experience reviewing order indents and QA processes.

Responsibilities

• Review order indents and ensure correctness.
• Provide technical inputs in kick-off meetings and resolve issues.
• Review and approve pump QCPs.
• Prepare and release SAP part lists for standard pumps.
• Release technical supplements and update part lists per QCP changes.
• Create manufacturing drawings and assembly drawings for API and non-API pumps.
• Assist 3D modelling team with 2D drawings and dimensional inputs.
• Resolve issues during assembly and site testing.
• Coordinate development activities with KSB Tech and evaluate effort hours.
• Create pattern layouts and requisitions for new parts.

Skills

AutoCAD

SAP MM

SAP PP

ASME standards

API standards

Engineering support for API pumps

Education

BE Mechanical

Job description

Job Location: Khandala MIDC, Phase-II, Village Kesurdi, Tal.- Khandala, Dist.- Satara, Maharashtra.

Designation: Deputy Manager / Manager

Department: Product Support (PMPS)

Formal education & Experience: BE Mechanical with 9 to 15 years

Role & responsibilities:

• Review order indents and ensure correctness.
• Participate in internal kick-off meetings and provide technical inputs and ensure resolution of any technical concerns.
• Review and approve Pump Quality Control Plans (QCPs)
• Prepare and release an error free pump part list in SAP for standard pumps
• Ensure the release of Technical supplement and implement part list changes as per revised indents and QCPs received during the course of project execution.
• Prepare manufacturing drawings and assembly check drawings for regular and development orders for API and Non-API pumps. .
• Assist the 3D modelling team in generation of 3D models by providing required 2D drawings and other dimensional inputs, participating in checking the models etc.
• Resolve technical issues reported during Assembly & Testing and from site.
• Implement order specific development activities and analysis in coordination with KSB Tech through offer permits. Evaluating the effort hours quoted by KSB Tech.
• Create pattern layout drawings and requisitions for new parts to be developed.

Defined competencies:

• Working knowledge of AutoCAD
• Knowledge of SAP MM & PP modules
• Knowledge of ASME and API standards
• Experience of handling Engineering activities for API pumps

Behavioral Competencies:

• Time management and work prioritization
• Good communications skills (verbal and written)
• Responsive to Internal and External customers

Perks and benefits:

• 5 Days Working
• Insurance
• Transportation
• Canteen